Latest Inspection
This is the latest available inspection report for this service, carried out on 19th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 48 Burton Road.
Annual service review
Name of Service: 48 Burton Road The quality rating for this care home is: The rating was made on: two star good service 2 5 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Brassington Date of this annual service review: 1 5 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 48 Burton Road Branston Burton on Trent Staffordshire DE14 3DN 01283545370 01283545370 48burtonroad@robinia.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Miss Amy Torr Conditions of registration: Category(ies) : learning disability Conditions of registration: Solor Care South East (2) Limited Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 4 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The manager has successfully completed the Fit person process and is the new registered manager of the service. The registered provider has changed the name of the service to Solor Care. 2 5 0 2 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 6 The service is registered to provide 24-hour support and care for four younger adults with a learning disability and complex needs, and may have a diagnosis on the Autistic Spectrum Disorder. The home currently provides accommodation for three male individuals. The property is a period semi-detached house located in the residential area of Branston, on the outskirts of Burton-on-Trent. The home is conveniently situated close to a town, on a bus route and close to shops and amenities. The premises are set back from the main road and have tall metal gates leading to the gravel frontage and drive. The building is on three floors and comprises: four bedrooms, an office/sleep-in room, lounge, dining/activity room, bathroom and toilet facilities, laundry room and additional storage. One of the bedrooms has an en-suite shower and toilet facility. Parking space is adequate and to the rear of the house is a large grassed area and patio. People who use the service have access to a variety of activities in the home and the community, supported by staff. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the registered person on 03.02.10. The AQAA is a self-assessment tool, which focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. Surveys were sent to the home to distribute to people who use the service, staff and professionals. We did not receive any completed surveys. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. Information we have about how the service has managed any complaints. What has this told us about the service? The registered person completed and returned the AQAA within the required timescales and it provided some good information about the outcomes for the people using the service. They told us to ensure that the views of people who use the service are incorporated in what they do, each person has an agreement between themselves and the service. The agreement is in pictorial format to support peoples understanding and it outlines the personal support that will be provided. The people who use the service are encouraged and supported to plan and implement their meeting which also discusses ideas for social events and any issues that they have. The AQAA recorded that the support plans have been written by the staff team with the input from the people who use the service and professionals. The plans highlight all areas of support and personal dreams, and include input from the staff which clearly states the extra support that is required in certain areas. The plans are supported by photographs which have meaning to people. People are supported to plan a weekly activity plan, to promote routine. They told us that the meetings give individuals the options to take risk with regards to new activities and gives people the opportunities to raise issues, worries or grumbles, as well as discuss individual choices. They told us that the service works hard to support all individuals to develop skills that will enable them to live independently in the future. People are supported and encouraged to make decisions for themselves. The staff team supports individuals in all areas of their lives and have built positive relationships with individuals, families and Annual Service Review Page 4 of 6 professionals. The AQAA recorded that each person has consultation forms to enable staff to document when consultations have taken place. They told us that the process of consulting with people supports people to feel valued and empowered. As a result of listening to people who use the service they told us they have been flexible with providing support to enable people to have access to different interests and people are able to go on holiday to different places. Individuals are able to manage aspects of their lives with support or independently. This is evidenced in lifestyles, such as activities, and community participation. The AQAA recorded that people who use the service are able to participate in their community with staff support. Activities include swimming, cinema, bowling, and visiting the local church. To ensure they provide a good service the AQAA recorded that people have a warm and secure home which is inviting and presentable and people have had their bedrooms decorated in a way that they have chosen. People who use the service have chosen the colour scheme for the communal areas, and chosen pictures to be displayed in the home. To ensure equality and diversity issues are incorporated in the service they told us that gender identity is promoted within the service the staff team is a mix of male and female staff. The staff team are of various cultures, and people who use the service are encouraged and supported to attend various cultural celebrations with in their community, if they wish. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and they know what further improvements they have to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, however we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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