Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 5 Mierscourt Close.
Annual service review
Name of Service: 5 Mierscourt Close The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Elizabeth Baker Date of this annual service review: 2 9 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 5 Mierscourt Close Rainham Kent ME8 8JD 01634372048 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Marian Audrey Hobday,Mr Daniel Stanley Hobday Number of places (if applicable): Under 65 Over 65 1 0 The maximum number of service user to be accommodated is1 The registered person mat provide the folowing category of service only: Care home only(PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability( LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 5 Mierscourt Close is a small care home which provides care for one adult with a learning disability who lives there as part of the family. The home is situated in a residential area in Rainham and is close to the High Street and local amenities. Bus and train links are also close by, providing easy access to other areas. The accommodation is a dormer bungalow with the residents bedroom and main living areas on the ground floor. Details of current fees and additional charges are available from the providers. Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and results of other visits we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The last site visit to the home was carried out on 27 August 2008. The current rating was determined at that visit. We will do a key inspection by the 26 August 2011. As required, the service returned the annual quality assurance assessment (AQAA)when we asked for it. The assessment gave us the information we asked for. We looked at the information in the AQAA and the further information we obtained during a subsequent telephone call with the provider. Our judgement is that the service is still providing an excellent service and is aware of further improvements they need to make. The AQAA identified changes, which had been made as a result of listening to people who use the service including getting a replacement dog, but one that does not moult. The resident loved the other dog. The AQAA indicated a range of areas where improvements have been made in the last year. This includes having a full fire risk assessment of the home undertaken and installing smoke alarms in all rooms. These are checked regularly. Changing medicine arrangements so the residents medicines are now provided on a weekly basis by the dispensing pharmacist in monitored dispensing packs. This is a safer practice. Both these matters were picked up at the last site visit and the provider quickly addressed them. Annual Service Review Page 4 of 6 There is also evidence from the AQAA that the service is continuing to look at ways of improving what they do to promote good outcomes for the resident receiving the service. This includes finding more individualised activities for the resident to do now that the local authority has closed the day centre which the resident had attended for many years. The new activities programme includes the service user attending two different day centres in the area, visiting the gym twice a week, going swimming and taking more walks. This is in addition to his long standing activities such as going to folk group gatherings. The home continues to let us know about things that have happened since our last key inspection that may have affected the residents wellbeing and they have shown that they have managed issues well. The AQAA records the home has not received any complaints during the last 12 months. No safeguarding adult investigations have been referred or investigated either. There have been no authorisation referrals made under the Deprivation of Liberties safeguards. We have not received any complaints about the service. One of the providers has attended a Deprivation of Liberties safeguards seminar. The other provider is undertaking a distance learning Mental Capacity Act course which includes Deprivation of Liberties safeguards. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 26 August 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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