Latest Inspection
This is the latest available inspection report for this service, carried out on 4th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 52 Russell Terrace.
Annual service review
Name of Service: 52 Russell Terrace The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Martin Brown Date of this annual service review: 0 3 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 52 Russell Terrace Leamington Spa Warwickshire CV31 1HE 01926431471 Telephone number: Fax number: Email address: Provider web address:
www.turning-point.co.uk Turning Point Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 6 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is registered for six adults with learning disabilities. It offers a service to people with complex needs and communication difficulties. At present, there are four older people with learning disabilities and some age-related difficulties, and two residents with profound learning disabilities and high communication needs. Turning Point operates the home; it is a national organisation that provides services to primarily to people with drug and alcohol problems, but also with learning disabilities. The home is a converted Georgian house, which has been extended to provide additional kitchen and bedroom space. Accommodation is on two floors. There
Annual Service Review Page 2 of 6 is a bathroom on each and a separate WC on the mezzanine level. The ground floor has been adapted to provide level access to, and within, the home for wheelchair users. There are two bedrooms on the ground floor in addition to the lounge and dining/ kitchen area. There is a laundry/conservatory area at the rear of the house. There is a large flat garden that includes a swing, suitable furniture and a sensory area. The manager advised that the current fee is £1,110 per person per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The previous inspection, in 2007, gave the home a good rating, with no requirements. The previous Annual Service Review, in September 2008, noted changes in the home to meet the changing needs of residents. The AQAA self-assessment form completed and returned by the manager gave a picture of a service continuing to value residents as individuals and keep residents and relatives informed of events and developments within the home, and to seek and take into account their views. The service was contacted, and the deputy was able to to give a detailed account of the current service, and showed a good understanding of individual needs and how they are met, and of likely future developments and needs. Specific challenges and achievements of individual residents were discussed. The service continues to work with other agencies and professionals to ensure the variety of needs of individuals are met, whether related to their physical or mental well-being. Supervision and relevant training continue and the deputy felt that the home was running well and meeting the varied needs of the current five residents. The manager is currently also managing another nearby service run by the organisation, but anticipates being able to return full-time to Russell Terrace once a full-time manager is registered for that service. The service keeps us informed regarding incidents affecting the well-being of people using the service. We have received no complaints concerning the home, and no reports of incidents that have raised concerns about the running of the home. One resident was spoken to briefly by phone, saying they were well, before putting down the phone. A relative spoken with by phone was very positive about the service and the care provided, saying that their adult child was always happy to return there, had a holiday coming up, and was always well cared for. Another relative spoken with was also happy with the service, saying it was well-staffed, and arranged for regular family visits, and that it was promoting the well-being of those living there. The manager was later spoken with by phone, and was able to further comment on matters covered by the deputy. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and expect to do a key inspection within the next twelve months. However we may inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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