Latest Inspection
This is the latest available inspection report for this service, carried out on 8th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 59, Lion Road.
What the care home does well People are happy living at the home. They are cared for and the staff work hard to keep them healthy and comfortable. People benefit from a specialist service where external health care professionals and the staff at Lion Road work together to make sure their needs are met. The staff are happy working at the home and feel they have the training, support and management they need. The manager has an excellent knowledge of the service and keeps himself updated with changes in practice and legislation. Records are accurate and up to date and the quality of the service is regularly checked by the organisation. What the care home could do better: There are no legal requirements from this inspection and the home should continue to work closely with other professionals to offer people the support and care they need. Random inspection report
Care homes for adults (18-65 years)
Name: Address: 59, Lion Road 59, Lion Road Twickenham Middlesex TW1 4JF three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sandy Patrick Date: 0 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: 59, Lion Road 59, Lion Road Twickenham Middlesex TW1 4JF 02088916025 Telephone number: Fax number: Email address: Provider web address: lion.rd@owl-housing.co.uk Name of registered provider(s): Name of registered manager (if applicable) Adi Anderson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dimensions (Owl) Limited care home 8 Number of places (if applicable): Under 65 Over 65 8 8 learning disability physical disability Conditions of registration: Date of last inspection Brief description of the care home 8 8 59 Lion Road is home to eight people who have learning and physical disabilities. The home is also registered to accommodate people over the age of 65. Residents fees are GBP1320 per week. All placements are funded by the London Borough of Richmond. The service is managed by Owl Housing Limited and the property is managed by the Metropolitan Support Trust. The property is situated in central Twickenham, close to shops, public transport and other local amenities. Care Homes for Adults (18-65 years) Page 2 of 7 What we found:
We made an unannounced visit to the home on 8th June 2010. We met people who live there, the manager and other staff on duty. We looked at the environment, records and how people were being cared for. We looked at all the information we have received about the service since our last inspection. We found that people are well cared for. The home provides a specialist service to older people with a learning disability who may have additional mobility or health needs. The home works closely with the local health team to assess, monitor and manage peoples health needs. The staff have had specialist training in supporting people with specific health conditions and the community nurses provide additional training and information where needed. People who live at the home are supported to pursue individual interests and the life style of their choosing. There is a relaxed and friendly atmosphere at the home and the staff are kind and supportive towards people. The manager has an excellent knowledge of peoples individual needs and is very caring and involved in their care and daily lives. The organisation responsible for managing the home has merged with another company who are introducing some organisational changes, new policies and training for the managers and staff. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking
Care Homes for Adults (18-65 years) Page 3 of 7 following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
