Latest Inspection
This is the latest available inspection report for this service, carried out on 18th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 71 Coriander Close.
Annual service review
Name of Service: 71 Coriander Close The quality rating for this care home is: The rating was made on: three star excellent service 0 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Brenda ONeill Date of this annual service review: 1 6 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 71 Coriander Close Northfield Birmingham West Midlands B45 0PB 01214601846 01214578355 Telephone number: Fax number: Email address: Provider web address:
www.sense.org.uk Sense, The National Deafblind and Rubella Association Name of registered provider(s): Conditions of registration: Category(ies) : learning disability sensory impairment Conditions of registration: Number of places (if applicable): Under 65 Over 65 3 3 0 0 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 3 Sensory impairment (SI) 3 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 71 Coriander Close is a three bedroomed terraced house, situated in the middle of a housing estate in Northfield, Birmingham. It is registered for three people with learning disabilities and sensory impairment. Trident Housing owns the premises, and Sense in the Midlands are the care providers. 0 2 1 2 2 0 0 8 Annual Service Review Page 2 of 6 The home consists of a downstairs toilet, kitchen with combined area for dining, lounge and sensory room. The laundry facilities are housed within the klitchen area. On the first floor there are three bedrooms for the people living in the home, a bathroom and toilet and a small staff office. To the front of the house there is off road parking. There is a garden to the rear of the house. The home is not accessible to people who may use a wheelchair as there is no lift to access the first floor or aids and adaptations to assist people with impaired mobility. The service user guide for the home states that due to the needs of the deaf blind being very complex fees are negotiated on an individual basis. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. The people living at the home have very complex needs and they are not able to comment directly about the care they receive. Their goals and aspirations are determined from the knowledge of the people who have worked with them for some time and influenced by families and friends. Some of the improvements that have been made in the home as a result of determining peoples goals and aspirations and that were detailed in the AQAA included: New furniture has been purchased for the lounge and new equipment purchased, including a drum kit following an individuals PCP ( Person Centred Plan). The environment has been repainted. Communication has been developed including more hand under hand signing. This has been in response to one individuals PCP. This has led to the individuals using signing to express their needs and wishes independently. Annual Service Review Page 4 of 6 PCP meetings were arranged and held for all individuals taking fully into account their likes and dislikes, preference and choices, lifestyle and past history. From each persons meeting we have captured their dreams, goals and aspirations, which have enabled us to plan appropriate services and have clear goals and objectives to achieve. Each person has been on holiday. Individuals accessing activities that they clearly enjoy on a regular basis including swimming, horse riding, rambling as well as being offered new activities to explore such as cycling and sailing. Comments received about the home were generally positive. These included: The care and affection received by my X has always been excellent X is well cared for and I see X often. The staff team works well. We support the people living at Coriander Close well. Staff all seem very competent. One staff member did comment that: Communication between the two managers could be better and the passing of information passed down to staff does not always get to staff in time. It is recommended that the manager looks into these comments and tries to resolve any issues. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 1st December 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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