Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 76 Cossington Road (Homefield College).
Annual service review
Name of Service: 76 Cossington Road (Homefield College) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Chris Wroe Date of this annual service review: 3 0 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 76 Cossington Road Sileby Loughborough Leicestershire LE12 7RS 01509815569 01509815696 lynne.robinson@homefieldcollege.ac.uk www.homefieldcollege.ac.uk Homefield College Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 3 0 No additional conditions of registration apply. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 76 Cossington Road is a four bedroom semi-detached house in a residential area in Sileby. The home is one of seven which are part of Homefield College. Students live first at the college site, moving to one of the houses when they are able to be more independent. Communal rooms include one lounge/ dining room, a large kitchen, and the front room which is converted into the main staff office. There are four single bedrooms, of which three are for people who live in the home use. The other is for members of staff. One bedroom has an en-suite facility including
Annual Service Review Page 2 of 6 a shower, toilet and wash hand basin. The bedrooms are on the first floor. Toilet and bathrooms are on the first floor. There is a toilet downstairs for the staff and people who live in the home to use. There is a large back garden. The front of the property has a paved car park area. There is information for people who live in the home, which includes the Statement of Purpose and Service User Guide. people are also given a copy of our inspection report. On 29th October 2007 the registered manager confirmed fees for the services provided by the home are between #500 and #700 per week per person. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received about 76 Cossington Road, or asked for, since the last key inspection or annual service review. This included: * The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. * Surveys returned to us by people using the service and from other people with an interest in the service, like relatives, staff, GPs and social workers. * Any information we have about how the service has managed any complaints. * What the service has told us about things that have happened in the service; these are called notifications and are a legal requirement. * The previous key inspection report * What other people have told us about the service. What has this told us about the service? The last inspection report said that outcomes were good for people living in the home. The information we have tells us that there has been no major changes to the service since that time. We received three surveys from people who live in the home. People who filled in our surveys tell us that they are generally getting good care at 76 Cossington Road. They told us that they are able to make choices about what they do, and that staff listen to them and act on what they say. One person told us that staff always treat them well, two people that staff sometimes treat them well. But they all told us they were happy in the home. They did not have suggestions about how the home could improve - one person said Cannot think. We asked them what the home does well, and their answers were: Going out, Trips out, and Choice of programme. One person also added: Our staff are really helpful. Three members of staff who work in the home also filled in our surveys. They gave us positive answers to all our questions. Two members of staff told us they always get enough support, experience and knowledge to meet the different needs of people who live at the home; one person told us they usually do. We asked staff what the home does well. One person told us: Manager and staff work well all together to meet the residents needs and their happiness and their health and safety. Another told us: Good overall practice, provides training opportunities. One member of staff added: Our manager is great! We also received one survey from a healthcare professional, who has links with the home. They responded mainly positively to our questions about the home. In response to a question about what the service does well, they said: Respond promptly to initial referral. They told us about some improvement that could be made: Be more clientcentred. More frequent reviews needed. There is little referral back to primary care for their perception of clients ongoing and changing needs. When we talked further with the healthcare professional, they told us that sometimes when students visit the Annual Service Review Page 4 of 6 surgery, staff who come with them are unaware of the problem and so unable to properly support the person in telling health professionals. They did tell us that they had met with staff from the home to talk about how things could be improved, and that they would be trying new ways to make this better. They also told us that staff were willing to listen to what they said and to make changes. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was detailed, and gave us all the information we asked for. The AQAA showed us that the service has continued to make improvements. We have not received any notifications that have made us concerned. We have also not received any information about complaints about the home. We have recently met with the provider to talk about general improvements to safeguarding systems in the Homefield College homes, after we found some concerns at inspections of other homes. Any improvements the provider makes will go across all homes. What are we going to do as a result of this annual service review? From the information we have, we have made the decision that we are not going to change our inspection plan, and will do a key inspection by 28th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
