Latest Inspection
This is the latest available inspection report for this service, carried out on 14th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 96 Bishopton Road.
Annual service review
Name of Service: 96 Bishopton Road The quality rating for this care home is: The rating was made on: three star excellent service 0 7 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Ellis Date of this annual service review: 0 4 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 96 Bishopton Road Stockton-on-Tees TS18 4PA 01642865051 Telephone number: Fax number: Email address: Provider web address:
www.reallifeoptions.org Real Life Options Name of registered provider(s): Name of registered manager (if applicable) Mr David George Allan Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Learning disability Code LD, maximum number of places: 6 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The manager, Dave Allan, has been registered. 0 7 1 1 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Number 96 Bishopton Road is a large detached house that has been divided into two units, each accommodating three persons. Externally there is a garden containing summerhouse, greenhouse and garden furniture. The home is registered to provide long-term care for 6 adults with a learning disability. Annual Service Review Page 2 of 5 Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We examined the homes Annual Quality Assurance Assessment, which is the homes self-assessment of its performance to date. We looked at surveys that people who use the service and staff had completed and returned to us with their comments. We considered notifications made by the service and sent to us about significant events. We reviewed the findings of the last key inspection carried out on 7th November 2008. What has this told us about the service? 96 Bishopton Road continues to do well against all of the National Minimum Standards concerning Younger Adults, in terms of positive outcomes for the people who use the service. People who use the service and their representatives say that they are happy with 96 Bishopton Road. Typical comments received from people who use the service and staff include: I make decisions about what I do each day. The staff support me really well and they meet all my needs to make all my home safe. I know who to speak to if I am not happy. Staff understand service users needs well. The home does well in supporting individual needs in a professional and competent way. The home has good professional relationships with external health and social care agencies. The service is well managed and there are good quality assurance systems in place, with support from the registered provider. The home has a good staff team of well trained personnel. Most care staff have gained qualifications in Care at National Vocational Qualification level 2 or above, or are working towards the award. There are good staff induction and training programmes organised by the home. The personal care provided is very good and follows a personcentred approach. What are we going to do as a result of this annual service review? The service is progressing well and its Quality Rating continues to be excellent. There is no intention to carry out a key inspection of 96 Bishopton Road before November 2011. However, the service will be subject to continuous monitoring and annual review and may receive an inspection at any time. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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