Latest Inspection
This is the latest available inspection report for this service, carried out on 15th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Abi House.
Annual service review
Name of Service: Abi House The quality rating for this care home is: The rating was made on: two star good service 1 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Taggart Date of this annual service review: 1 2 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 10 St Michaels Road West Worthing West Sussex BN11 4SD 01903212018 Telephone number: Fax number: Email address: Provider web address:
donna@indeplifestyles.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Independent Lifestyles Ltd Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users to be accommodated is 7. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Abi House is a care home registered to provide personal care for six service users in the category of Learning Disability. The people currently living in the home all have Acquired Brain Injury. The home is situated in a residential area of Worthing close to the sea front and local shops and amenities. Accommodation is situated over two floors and has a large lounge with a dining area situated near to the kitchen. All bedrooms are single, three rooms have ensuite facilities there are also two additional bathrooms. To the front of the building there is a large courtyard area with a ramp for wheelchair access. The enclosed rear garden has no direct wheelchair access from the house other
Annual Service Review Page 2 of 6 1 6 0 2 2 0 0 9 than by a side entrance. The home does not have a passenger lift. The Registered Provider is Miss Donna Hawes and the Registered Manager is Mrs. Michelle Waddington Current fees are one thousand one hundred to one thousand eight hundred and fifty pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received or asked for since the last key inspection or annual service review: This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for the people using the service. Information about how the home has managed any complaints What the service has told us about things that have happened in the service, these are called notifications Surveys returned by services users and other people involved with the home. The previous key inspection report. What has this told us about the service? At the last key inspection which was carried out on 16/02/2009, we found that the home was being well run, people had good healthcare support, they had access to their local community and were being supported by a competent and well trained staff team. The manager of the home returned the AQAA when we asked for it and this contained comprehensive and clear information about the service currently being provided in the home. The AQAA tells us that people have their individual needs and wishes assessed and recorded in a plan of care that is kept under regular review. There is an in-house consultant occupational therapist working with service users to ensure that their care plans identify goals for their care and rehabilitation and service users are involved in the care planning process. The home is working with a variety of healthcare professionals to ensure that peoples physical, mental and emotional healthcare needs are met and we are told that this includes speech and language therapists, sight consultants and neurological specialists. People have access to their local community and there are a range of activities and outings on offer both during the week and at week ends. Examples we were given of people being supported to be as independent as possible were, some people engage in voluntary work and meaningful employment, they attend literacy and numeracy sessions and the home supports service users to work with job centres and advisory services. The manager tells us that some improvements have been made to the environment by Annual Service Review Page 4 of 6 the driveway being resurfaced, a new flat screen television purchased and new furniture for the lounge is in place. We are told that there are sufficient staff with the skills and training to support people with acquired brain injury and of fourteen staff members, all have undergone a formal induction and nine have the NVQ award at level two or above. The manager tells us that there is a clear complaints procedure in place, including an accessible version for service users. Five complaints have been recorded and responded to in the homes given timescales and we are told that none were upheld. No complaints have been received by the Commission about the home. Comments from service users in four returned surveys included, they (the home) treat you like a human being, and its good here and does exactly as it says on the box. One person said they did not like living in the home but said that they did not know why this was. In a survey from the parent of a service user we are told, If Abi House has staff that are well trained and supervised, that makes the job easier because residents (like my son) become confused when dealing with agency or newly recruited staff. The AQAA tells us that all of the homes policies and procedures were updated in 2009 and that recording and management arrangements in the home have been improved. The manager continues to let us know the things that have happened since the last key inspection and have shown us that they manage issues well. They work well with us and have shown that the service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out a key inspection by 16/02/2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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