Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Albany House.
Annual service review
Name of Service: Albany House The quality rating for this care home is: The rating was made on: two star good service 0 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Gail Richardson Date of this annual service review: 2 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 129 Albany Road Redruth Cornwall TR15 2JB 01209210526 Telephone number: Fax number: Email address: Provider web address:
kpeter@supernet.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability mental disorder, excluding learning disability or dementia Mr Michael Peter Kennaugh,Susan Patricia Kennaugh Number of places (if applicable): Under 65 Over 65 3 1 0 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Albany House is a small registered home providing accommodation and personal care for up to three adults. Three may have a learning disability and one may have mental illness excluding a learning disability or dementia. The registered providers live on site and provide all the care and support necessary to the service users who live there. No staff are employed. The home is located in the town of Redruth and is conveniently situated for all the amenities of a small town, including shops and public transport. The home is a domestic-style building, with service users accommodation on the ground and first floor. On the ground floor service users are able to make use of a large, modern kitchen with separate utility room, a comfortable shared lounge with satellite TV and DVD player, a dining room and shared bathroom with shower. Outside there is a large, paved garden. All of the service users have their own bedrooms. One is located on the ground floor and the other three are upstairs. There is an additional
Annual Service Review Page 2 of 6 0 2 1 2 2 0 0 8 shared bathroom on the first floor. None of the bedrooms have en suite facilities. The home is not specifically designed for people with physical or sensory disabilities but adaptations could be made if necessary to facilitate access. Fees are set at 350 pounds per week, per service user, which are all inclusive. The registered provider submitted this information at this inspection. The home has a statement of purpose, which was submitted as part of the homes application for registration. In addition service users each have a service users guide, which sets out the services and facilities that the home provides. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA told us that they continue to use the views and reviews of people living at the home to develop the care provided. The AQAA said We listen to our Service Users who have constantly fresh opinions and ideas. As a result we are planning to be more pro-active and introduce the Service Users to new and different social or individual activities. People living in the home who sent surveys to us tell us that they are happy there. We received the following comments, ; The home provide very good care and support I am happy being here and The house is warm and clean yes I am happy living here I like living with Sue and Peter they are both very kind and nice and caring. We have not recieved any staff surveys at the time of this report. We have recieved a survey from a visting health professional who made very positive comments about their experience of visiting the home. The last key inspection 02/12/08 did not make any requirements or good practice recommendations. The home have identified areas they see to be developed and have a plan in place to ensure the continued development of the service to meet peoples needs. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for Annual Service Review Page 4 of 6 the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 1st December 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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