Latest Inspection
This is the latest available inspection report for this service, carried out on 5th October 2009. CQC found this care home to be providing an Good service.
The inspector found there to be outstanding requirements from the previous inspection
report. These are things the inspector asked to be changed, but found they had not done.
The inspector also made 1 statutory requirements (actions the home must comply with) as a result of this inspection.
For extracts, read the latest CQC inspection for Arboretum Nursing Home.
What the care home does well This was a short focused inspection of the service. The reader is advised to refer to the full inspection report which was undertaken on the 27th October 2008, for a more complete picture of this service. What the care home could do better: This was a short focused inspection of the service. The reader is advised to refer to the full inspection report which was undertaken on the 27th October 2008, for a more complete picture of this service, Random inspection report
Care homes for older people
Name: Address: Arboretum Nursing Home Forest Lane Walsall West Midlands WS2 7AF two star good service 27/10/2008 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Amanda Hennessy Date: 0 7 1 0 2 0 0 9 Information about the care home
Name of care home: Address: Arboretum Nursing Home Forest Lane Walsall West Midlands WS2 7AF 01922725276 01922644082 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr John Luke,Mrs Mary-Ann Luke care home 54 Number of places (if applicable): Under 65 Over 65 54 0 old age, not falling within any other category physical disability Conditions of registration: 0 54 1.The registered person may provide the following category of service only: Care Home with Nursing CRH(N) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age not falling into any other category OP 54 Physical disability (PD) 54 2.The maximum number of service users who can be accommodated is: 54 Date of last inspection Brief description of the care home Arboretum Nursing Home is nursing home that can provide both care and accommodation for up to fifty- four people. The home provides care for people from forty years of age and also palliative care for people in the same age range. The building has been extended and refurbished and has a passenger lift enabling
Care Homes for Older People Page 2 of 7 2 7 1 0 2 0 0 8 Brief description of the care home access to all floors. The facilities include both single and shared rooms some with ensuite, and several lounges and a separate dining room. Laundry and catering facilities are available within the home. The home is situated in a residential area close to local amenities and public transport. The home shares its grounds with a day centre. As no information about fees has been included within this report the reader is advised to contact the service direct for this information. Care Homes for Older People Page 3 of 7 What we found:
This was an unannounced visit to follow up a requirement made at the previous inspection. We found that the requirement was met and the process of staff recruitment has been improved although further improvement is required. We found that staff are usually employed when the full criminal record check and references have been returned. There are occasions when staff are employed with the Protection of Vulnerable Adults check this is called the POVA first check. We recommend that when staff are employed on a POVA first basis a risk assessment is completed that detail actions that have been taken to minimise the risk to vulnerable people living at the home. We saw that the service had criminal records checks for people which had been undertaken on behalf of other establishments and not Arboretum Nursing Home. The service must ensure that a criminal record check is undertaken by the service for each new prospective member of staff as the transfer of a criminal records check is no longer appropriate to safeguard people living at the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 29 19 Staff must not work in the home until at minimum a satisfactory protection of vulnerable adults check has been returned and a risk assessment that details the whether it is appropriate for the staff member to start before the return of the criminal records check is completed. This will give assurance that people living at the home are protected from unsuitable people working at the home. 05/12/2008 Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 29 19 The service must apply for 05/11/2009 an enhanced criminal record check before prospective staff commence employment at the home. The service will ensure that it has minimised the risk of unsuitable people working at the home. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 29 A risk assessment should be completed that identifies actions required to minimise the risk to people living at the home when staff are employed on a POVA first basis. Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
