Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd June 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ashington House.
What the care home does well The home is registered to accommodate up to six people with learning disabilities and at the time we visited there were four people living there. We were able to see that there are always enough staff on duty to support them they have a good relationship with each other and the residents. Residents who were able to communicate with us told us that they were happy and found the staff very kind and helpful. The staff training programme that is in place helps them to gain the skills that they need and a supervision and appraisal system monitors their practice. Most of them have worked in the home for some time and this provides familiarity and continuity The philosophy of the home is that it is run in line with the choices that are made by the people living there. Residents are encouraged to be as independent as they can and to become a part of the local community. Some of them are able to go to day centres or to college and staff accompany them out of the home to local shops and restaurants etc. One resident particularly enjoys going out to get the shopping for the home. Residents are able to choose how they spend their days and they are able to have their meals when they want to. Some of them are able to prepare a light meal or drink, with support, and they have been able to contribute to menu planning. Each resident has a detailed care plan, which includes risk assessments relating to various aspects of their daily life and these are reviewed regularly. Advocates are available for those who need them and family members are involved where appropriate. Residents are are given frequent opportunities to influence the way that the home is run, with regular house meetings and also one to one sessions with their key worker. There are also frequent monitoring visits from a member of the company`s quality assurance team and a yearly satisfaction survey.This is sent out to both residents andtheir relatives and also to staff and people who visit the home regularly such as the GP. We were able to see these and noted that the feedback was generally very positive. What the care home could do better: We did not issue any requirements at this visit and from the AQAA that we received the company has ideas for the future development of the home. We will continue to inspect according to our agreed programme although we can always visit at any time should we receive any information which causes us any concern. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Ashington House 402 Malden Road Worcester Park Surrey KT4 7NJ two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alison Ford Date: 0 2 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Ashington House 402 Malden Road Worcester Park Surrey KT4 7NJ 02083307476 02083307476 AshingtonHouse@aol.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Prima Piquero Type of registration: Number of places registered: Conditions of registration: Category(ies) : Ashington House Limited care home 6 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 6 The handbasin in one bedroom may be removed, to be reviewed at least annually. Date of last inspection Brief description of the care home Ashington House is owned and managed by Allied Care, a private organisation. It is a large semi-detached property on the main road from New Malden to Worcester Park. It is situated close to local amenities and is a short distance from a large local park. The home offers accommodation to adults who have a learning disability, with challenging behaviour. Care Homes for Adults (18-65 years) Page 2 of 7 What we found:
Our last key inspection of this service was in 2008. At that time we judged that it was providing good quality outcomes for the people who lived there. We have not received any information since then that has made us change our opinion. The service always informs us of anything that happens there and we have not received any complaints. In addition, they sent us their Annual Quality Assurances Assessment (AQAA ) when we asked for it. This is a self assessment in which they tell us how they are meeting the aims and objectives of the home and about their plans for the future. We decided to visit the service and talk to the people who live there in order to confirm that their health care needs are still being met. We spoke with the four residents, also to staff members including the area manager who was visiting. We looked at the care plan of one of the residents and at staff rotas and training records. We also looked at the records of the visits that are undertaken, in line with Regulation 26 of The Care Standards Act, to monitor the day to day running of the home. What the care home does well:
The home is registered to accommodate up to six people with learning disabilities and at the time we visited there were four people living there. We were able to see that there are always enough staff on duty to support them they have a good relationship with each other and the residents. Residents who were able to communicate with us told us that they were happy and found the staff very kind and helpful. The staff training programme that is in place helps them to gain the skills that they need and a supervision and appraisal system monitors their practice. Most of them have worked in the home for some time and this provides familiarity and continuity The philosophy of the home is that it is run in line with the choices that are made by the people living there. Residents are encouraged to be as independent as they can and to become a part of the local community. Some of them are able to go to day centres or to college and staff accompany them out of the home to local shops and restaurants etc. One resident particularly enjoys going out to get the shopping for the home. Residents are able to choose how they spend their days and they are able to have their meals when they want to. Some of them are able to prepare a light meal or drink, with support, and they have been able to contribute to menu planning. Each resident has a detailed care plan, which includes risk assessments relating to various aspects of their daily life and these are reviewed regularly. Advocates are available for those who need them and family members are involved where appropriate. Residents are are given frequent opportunities to influence the way that the home is run, with regular house meetings and also one to one sessions with their key worker. There are also frequent monitoring visits from a member of the companys quality assurance team and a yearly satisfaction survey.This is sent out to both residents and
Care Homes for Adults (18-65 years) Page 3 of 7 their relatives and also to staff and people who visit the home regularly such as the GP. We were able to see these and noted that the feedback was generally very positive. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!