Latest Inspection
This is the latest available inspection report for this service, carried out on 10th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Athol House, London Cheshire Home.
Annual service review
Name of Service: Athol House, London Cheshire Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lynne Field Date of this annual service review: 2 3 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Athol House 138 College Road London SE19 1XE 02086709279 02087617830 a.hardy.lk@lc-uk.org www.lcdisability.org Leonard Cheshire Disability Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 21 0 The maximum number of service users who can be accommodated is: 21 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Physical disability - Code PD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Organiational name change to Leonard Cheshire Disability. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service As at last inspection, due to the size and environmental limitations of the building the organisation has decided to re-provide the service in another location. The timescale for re-provision is as yet unclear. Athol House is a care home providing personal care and accommodation for 21 people with a physical disability. The building is leased and the service has been set up and managed by Leonard Cheshire Disability, a voluntary organisation and company limited by guarantee. Since the last inspection the company name has changed from The Leonard Cheshire Foundation to Leonard Cheshire
Annual Service Review Page 2 of 6 Disability. The home is located on the outskirts of Dulwich and Crystal Palace. Accessible bus routes, train services and shops are close by. It has its own vehicles and now has more drivers available. The home has a number of wheelchair-adapted vehicles. It consists of a two-storey building, bedrooms provided over both floors. All the bedrooms are single. There is a passenger lift between floors. The home has a spacious and welldesigned garden to the rear. 20 of the 21 residents are funded by social services and one resident is privately funded, paying the same fees and charges as all other residents. Information about the service provided is made available to current and potential service users in the homes Statement of Purpose and Service Users Guide. The most recent CSCI report is currently kept at the home, with a copy open for viewing in the reception area. At 9th November 2007, the homes fees are set at between #744.80 and #1,171.30 per week for accommodation and support. The majority of these costs are met by the referring social services authorities from Lambeth, Lewisham, Bromley and Waltham Forest. The fees include food, laundry, activities and some transport costs. Residents have to pay for other personal expenses such as hairdressing and personal shopping, with a small mileage charge for using the homes transport. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Other things they have told us that have happened in the service are called notifications and are a legal requirement. We looked at the previous key inspection report. We contacted the service manager of the home. Sent out surveys to residents and staff. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. This told us the home has an open door policy and are available to meet with residents informally to maintain regular contact to listen and discuss individual as well as shared comments. The Annual Service user satisfaction survey outcomes were collated by an independent body and the results formed an action plan that is shared with residents and this is monitored in meetings. The service manager told us the home had planned a holiday for a number of residents to co inside with the planned replacement of the homes lift. Eighteen residents responded to our survey. Over all the residents were positive. They said the food was good. Staff were good and ok. Some would like to go out more. Some said they couldnt complain because they lacked communication ability. Some said the they could listen to me. Some said the staff were very relaxed and friendly. Another said they did everything well. Eight staff responded to the survey. Most were positive about the home. They think its a good place to work. Some have worked at the home for many years. They feel the management of the home has a good relationship with the staff. They said staff have a good relationship with the residents. They said the training is good and they are offered opportunities to develop personally and professionally. The home continues to let us know about things that have happened since our last key Annual Service Review Page 4 of 6 inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do an inspection by 23rd October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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