Latest Inspection
This is the latest available inspection report for this service, carried out on 2nd November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Barnetson Court.
Annual service review
Name of Service: Barnetson Court The quality rating for this care home is: The rating was made on: two star good service 0 6 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jane Greaves Date of this annual service review: 0 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Braintree Road Great Dunmow Essex CM6 1HS 01371875373 01371873816 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Newstraid Benevolent Fund Number of places (if applicable): Under 65 Over 65 0 16 The maximum number of service users who can be accommodated is 16 The registered person may provide the following categories of service only: Care Home only - Code PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Barnetson Court is a purpose built property, situated near to Dunmow town centre, in a residential location. It is registered to provide to sixteen older people, and is able to meet the needs of people requiring assistance with personal care and mobility. It is not registered to admit people with dementia. The home has level access throughout and accommodation is all on the ground floor. There are sixteen single bedrooms, assisted bathing facilities, a spacious lounge and a
Annual Service Review Page 2 of 6 0 6 1 0 2 0 0 8 separate dining room, and well-maintained gardens. Barnetson court has changed the name of registered provider to The Newstrid Benevolent Society in April 2008. The registered manager has remained the same, Mrs Catherine Carpetner. A copy of the service user guide is available at the home, and current fees are from £456.00 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection on 6th October 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the manager has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Any relevant information from other organisations. What has this told us about the service? This service was last inspected on 6th October 2008. The manager completed and returned the homes Annual Quality Assurance Assessment document (AQAA) when we asked for it. The information contained within the AQAA provided us with detail of how the service feels it meets the needs of the people living there and that the service recognises there is always room for improvement to enhance peoples quality of life. For example the AQAA states in the section We have made the following changes as a result of listening to people who use our services: Improved access to our front door: Improved access to the garden: Introduced a visiting shop for service users to purchase items independently: Made changes to the menu. This shows us that the service encourages people to contribute to what happens at Barnetson Court and that their views are taken seriously and acted upon. The service undertakes an annual quality assurance audit involving the people living at the home, their families and friends and professional health support agencies. We saw a copy of this report and noted that some areas of weakness in the service provision had been identified in the sections Health and Personal Care, Staffing and Management and Administration. The report did not include an action plan to show how these areas of weakness would be addressed. The previous inspection report of this service for 6th October 2008 identified shortfalls in the level of formal supervision for staff members to ensure adequate support for residents. The service had responded by letter to this report and told us that a planned programme of supervision would commence in January 2009. Therefore it was disappointing to note that the managers AQAA of 3rd April 2009 listed under the what we could do better section of the brief summary: Ensure staff are given supervision at least six times a year to enable them to support residents safely. This told us that the Annual Service Review Page 4 of 6 service had not taken the actions they had undertaken to do in order to address shortfalls identified in the previous inspection report. We spoke with healthcare professionals who told us We have no concerns with the healthcare provision at the home, staff are very responsive to instruction. The home continues to let us know about things that have happened at the home since our last key inspection. The managers AQAA tells us that the service had received one complaint since the previous inspection visit and that this had been resolved within 28 days in accordance with their policies and procedures for dealing with complaints. No concerns or complaints about the service provision had been received by the Commission since the last inspection. What are we going to do as a result of this annual service review? We will undertake a Key Inspection of this service by January 31st 2010 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
