Latest Inspection
This is the latest available inspection report for this service, carried out on 7th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Benamy House.
Annual service review
Name of Service: Benamy House The quality rating for this care home is: The rating was made on: two star good service 1 0 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Kathy Bell Date of this annual service review: 1 8 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 25 Candlish Terrace Seaham Durham SR7 7LG 01915813039 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Gail Smith,Mr Russell Smith Number of places (if applicable): Under 65 Over 65 5 5 The category LD(E) is only available for those people already living at the home before reaching the age of 65 years. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Benamy is owned by Gail and Russell Smith and Mr Smith is the registered manager. The Smiths have described their services as having an extended family approach. Residents relatives are supported as well if appropriate. The home is registered for adults with learning disabilities over the age of 18 but can only have residents above the age of 65 if they have been living in the home before they reached 65. Five men are living in the home at the moment. The premises are a large, detached end terraced house near Seaham town centre. All the bedrooms are single and the home has a large lounge/activities room and a conservatory for eating and activities. The home is decorated and furnished in a domestic style. 1 0 0 2 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last key inspection or annual service review. The home sent us their annual quality assurance assessment [AQAA]. This is their own assessment of how well they are meeting peoples needs. It also contains factual information about the home. If we received them, we considered the results of surveys completed by people who use the service and from relatives, care managers and healthcare professionals. We considered information we have about how the service has managed any complaints, and about any events in the service which we must be told about. We looked at the previous key inspection report and the results of any other visits that we have made to the service since then. We also considered any information we may have received from other people or organisations. The last key inspection took place on 10th February 2009 and the home was given a rating of a two star, good service. We will carry out a key inspection at the latest by 9th February 2012. What has this told us about the service? The manager completed the self-assessment document and sent it to us when we asked for it. Our judgement is that the home continues to provide a good service. We received surveys back from five people who live in the home. When we asked if the staff treated them well, they all said they always did. We asked if the carers listened and acted on what they said. Four people said always, and one said usually. We asked what the home did well and people said they liked the meals, having their own rooms and possessions and activities in the home and outings. Five relatives completed surveys. Four of them said that the home always met the needs of their relative and the other said it usually did. Four said that the home always helped their relative keep in touch and one said it sometimes did. They all said they were always kept up-to-date with important issues and that the home always gives the support or care they expected or agreed. They all said the home always supported people to live the life they chose and that the home had responded properly if they had raised any concerns. One added, any concerns I have had have been so very minor that they hardly can be called concerns, more like friendly chats. Relatives praised the home: They make the residents feel relaxed and happy. They are always doing different things and going different places, they are all one big happy family. All the staff are excellent. Look after him well. Gives him the help and support in the things he likes to do. As far as I am concerned this service provides the care and concern that I had always hoped and prayed for for my son. Since my brother went into care, he is a much happier and healthier person. He also does tasks around the house, for example helps to make tea and general chores and the other residents are a great bunch of lads and all get on well together. I am very happy with the care he gets and all the staff are great. Everything is fine and we are happy for our son being there and he is is happy too. Annual Service Review Page 3 of 5 Three staff filled in surveys. They all said that they were always given up-to-date information about the needs of the people they care for. They confirmed that they received satisfactory training and were supported by the manager. We asked if the ways they pass information between them about people work well. Two said they always did and one said they usually did. We asked if there were enough staff to meet everyones individual needs. Two said there always were and one said there usually were . When we asked what the home does well, staff said that all the residents needs were well met and mentioned taking people out on outings and holidays, and meeting peoples different needs including healthcare needs. One care manager completed a survey for care professionals. She praised the home: Benamy house provides care and support for people with learning disabilities. Each service user has an individual care package that promotes independent living skills, social inclusion and opportunities for them to access educational, leisure activities to meet their needs. Staff work closely with parents, family members and professional bodies. Benamy house is well thought of by the service users and their families, it is unique in the way it works with them, totally inclusive-each person is treated with respect and dignity and I would heartily recommend the placement to others. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. But we can visit the home at any time if we have concerns. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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