Care Home: Birches Grove

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What the care home does well The service provides comfortable accommodation in a rural and reasonably quiet setting but with good access to the local community.People living in the home are involved in the planning and reviewing of their care and are encouraged and supported to maintain and develop their independence skills. The home ensures that staff receive appropriate training and support. What the care home could do better: No specific areas requiring improvement were identified during this inspection. Random inspection report Care homes for adults (18-65 years) Name: Address: Birches Grove 14 Fairmoor Close Parkend Nr Lydney Gloucestershire GL15 4HB one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Simon Massey Date: 2 0 0 5 2 0 1 0 Information about the care home Name of care home: Address: Birches Grove 14 Fairmoor Close Parkend Nr Lydney Gloucestershire GL15 4HB 01594564081 Telephone number: Fax number: Email address: Provider web address: birches.grove@craegmoor.co.uk www.craegmoor.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Gemma Louise Higgins Type of registration: Number of places registered: Conditions of registration: Category(ies) : Parkcare Homes Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 0 learning disability mental disorder, excluding learning disability or dementia Conditions of registration: 4 4 The conditions are reviewed after 1 year of registration. The mentor is a person approved by the CSCI and that the mentor can not be changed without prior agreement of the CSCI. The Registered Manager works with a mentor for a period of a minimum of 1 year. Date of last inspection Brief description of the care home Birches Grove opened in Spring 2006. The home is situated in a quiet residential area in the village of Parkend. Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The service provides care and accommodation for people with a learning disability and/or mental health difficulty. People are accommodated in single rooms on the first floor. On the ground floor there is a lounge, kitchen and dining room. The home also has a patio and garden. A vehicle is provided in order for people to access the local community. Prospective service users are offered information about the home including a copy of the Statement of Purpose and Service Users Guide. Up to date information about fees was not obtained during this inspection. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: This Inspection was undertaken 20th May 2010 and lasted for two hours. The Inspector met with the staff member on duty and three of the people living in the home. One person was out at College and the Registered Manager had already worked an early shift and was due to return later in the day to work in the evening. This was partly to support an activity that had been planned. It was therefore not possible to look at some records relating to staff recruitment. Records relating to care planning and assessments, medication administration and storage were examined and an inspection of the environment was also carried out. The Statement of Purpose has been reviewed and updated to reflect the services provided by the home. There has been one admission and one person has moved on since the last inspection visit. Assessments had been completed but the person had moved from another home run by the same Provider, so they were already partly known to the service. People living in the home confirmed they are involved in the reviewing of their plans. The format that has been introduced for for the care planning process is person centered and is appropriate to the needs of the people living in the home. One care plan seen had been recently reviewed and updated. Risk assessments seen were up to date and had recently been reviewed. People gave examples of social activities they undertook in the evenings and at the weekends. People have been involved in developing their daily and weekly routines and people spoken to said they were happy with the current range and frequency of trips and outings. The medication storage and administration were checked and all items were correctly stored and recording was up to date. There was evidence that medication was being regularly reviewed. One person is being supported to manage their own medication. All staff had completed training in adult protection. The home was well maintained and decorated throughout and all safety checks were being completed. Staff spoken with said they felt well supported in their roles and feedback from surveys also supported this. The home is fully staffed at present. Two staff had worked the early shift and there was one staff member on duty during the day. Two staff were due to be working in the evening. Staff have been receiving more regular supervision and all were up to date with the required statutory training. Staffing recruitment records were not available at the time of this inspection visit. The manager of the home has completed their registration since the last inspection and implemented a number of improvements to the service. This has included improved care planning and staff supervision. Action has been taken to address the issues raised at the last inspection and the service is being provided with leadership and direction. What the care home does well: The service provides comfortable accommodation in a rural and reasonably quiet setting but with good access to the local community. Care Homes for Adults (18-65 years) Page 4 of 8 People living in the home are involved in the planning and reviewing of their care and are encouraged and supported to maintain and develop their independence skills. The home ensures that staff receive appropriate training and support. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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