Latest Inspection
This is the latest available inspection report for this service, carried out on 28th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Boldshaves Oast.
Annual service review
Name of Service: Boldshaves Oast The quality rating for this care home is: The rating was made on: two star good service 2 7 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Sumner Date of this annual service review: 2 8 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Frogs Lane Woodchurch Ashford Kent TN26 3RA 01233860039 Telephone number: Fax number: Email address: Provider web address:
leotrust@btconnect.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: The Leo Trust Number of places (if applicable): Under 65 Over 65 15 0 The maximum number of service users to be accommodated is 15 The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Boldshaves Oast is registered to provide accommodation for up to 14 adults with a learning disability. Two of which are accommodated in a self-contained cottage in the grounds with some staff support. Another two are accommodated in a purpose built log cabin in the grounds with staff support. The company The Leo Trust owns the business. The Chief Executive Officer Mr Joe Graham has day-to-day responsibility for the Home and also manages another co-owned home nearby. 2 7 0 8 2 0 0 8 Annual Service Review Page 2 of 6 The main premise is a converted Oast with accommodation on three floors. All bedrooms in the main Oast are singles. Five rooms have ensuite facilities. The other four residents either have the sole use of a bathroom or share with one other. There is a kitchen, dining room and two lounges. All rooms have extensive views over the countryside. There is a deckling and porch area from the main Oast, which is surrounded by a large well-maintained garden with large duck ponds, and horticulture project with Poly-tunnels, further paddock and car parking space. The home is situated down a drive from a quiet country lane. In a remote rural position, one and a half miles from the village of Woodchurch and four and a half miles from Tenterden. Within the village of Woodchurch there is the local GPs surgery, post office, church and two pubs, the home has transport, which can be used for residents if they wish. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We also looked at information we have about how the service has managed any complaints. We looked at what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. We considered the previous key inspection and the results of any other visits that we have made to the service in the last 12 months. We looked to see if there was any relevant information from other organisations and if other people have told us anything about the service. What has this told us about the service? The home returned the annual quality assurance assessment (AQAA) when we asked for it. This gave us clear information about what is happening in the home. The last key inspection report was very positive. Three requirements were made around staff training, induction and registration of the manager with the commission. These have been referred to in the AQAA so that we know some action has been taken and there is progress. The manager tells us in the AQAA, that they have developed the admission pack for people who may consider moving into the home in a way that they can understand. They have asked the people already living at the home to take some pictures and make some suggestions about what they think should be in the brochure. They are using the picture and print programme Communicate in print, to enable the brochure to be used for people with different needs. They have also developed the visual aids in the home to assist people with communication difficulties. Each person has a person centred plan and has had input into updating their plan. Those who have limited communication have produced items such as collages and paintings to express their likes, dislikes etc. They have improved the resources on the garden and woodwork projects because people have said they like these projects. They have employed a new horticulturalist and maintenance person. They have updated the medication folder and have checked that staff are still knowledgable about medication since their training. Staff have been able to attend a wide range of training. A training log has been introduced to enable the service to easily identify training needs. Annual Service Review Page 4 of 6 The complaints procedure has been updated. All staff have been given a copy of the whistle blowing procedure to ensure they all feel comfortable in what to do if they suspect abuse. They tell us they plan to improve the service by continuing to update the homes brochure and service user guide so that they are user friendly, to continue person centred planning, continue providing a good range of staff training, are looking at introducing an educational side to the garden and woodwork projects by offering in house informal training qualifications for the people living in the home. These qualifications will be done by an internal certification system based along the NPTC qualifications. The AQAA also tells us the current manager will be applying for registration within the next few weeks, now that the NVQ 4 has been undertaken. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by August 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
