Latest Inspection
This is the latest available inspection report for this service, carried out on 24th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Brackenbury Road, 37.
Annual service review
Name of Service: Brackenbury Road, 37 The quality rating for this care home is: The rating was made on: two star good service 2 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sheila Lycholit Date of this annual service review: 2 0 0 1 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Brackenbury Road 37 Brackenbury Road Hammersmith London W6 0BG 02085632125 Telephone number: Fax number: Email address: Provider web address:
info@yarrowhousing.org.uk Name of registered provider(s): Name of registered manager (if applicable) Miss Maureen Ireland Conditions of registration: Category(ies) : learning disability Conditions of registration: Yarrow Housing Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The Manager has been registered with the Commission 2 3 0 2 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 37 Brackenbury Road is a registered care home providing accommodation, support and care for five men and women with a learning disability. At the time of this inspection
Annual Service Review Page 2 of 5 there were four women and one man living in the home. Notting Hill Housing Trust owns the property and the care is provided by Yarrow Housing, a not-for-profit organisation. The home is well located, close to facilities in the local community and the shops and transport links of Shepherds Bush and Hammersmith. The home provides accommodation over three floors and is not accessible to people with mobility difficulties. Each person living in the home has a good sized single room with wash hand basin. Shared facilities include a bathroom, separate shower room, lavatories, sitting room, kitchen/dining room and garden. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? Information received about the service since the last inspection in February 2009 was reviewed. Telephone discussion took place with the Registered Manager. What has this told us about the service? The 5 residents at 37 Brackenbury Road remain the same as at the key inspection. The majority of staff remain unchanged. There are currently two vacant support worker posts and one member of staff on maternity leave. The Manager confirmed that vacant posts are covered by regular bank staff who know the residents, though she is hoping to recruit to the two vacancies soon. The Manager has kept the Commission informed about incidents affecting the welfare of residents. There has been one safeguarding referral following an incident affecting a resident while on holiday abroad. The resident, who had to return home, has been fully compensated for her missed holiday. Other information received indicates that prompt action has been taken to protect residents interests when there have been concerns. There have been a small number of incidents involving medication errors. The Manager states that following an investigation staff involved have been retrained in the safe handling of medication and procedures have been updated. Since the last inspection there have been two complaints raised internally by residents indicating that they feel confident about raising issues. The Manager has confirmed that action has been taken to meet the requirements made at the last inspection. What are we going to do as a result of this annual service review? Information reviewed indicates that 37 Brackenbury Road continues to provided a good service and that there is no need to change the date of the next key inspection. Annual Service Review Page 4 of 5 Reader Information
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