Latest Inspection
This is the latest available inspection report for this service, carried out on 27th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Bradfield House.
Annual service review
Name of Service: Bradfield House The quality rating for this care home is: The rating was made on: two star good service 1 0 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Niki Rayner Date of this annual service review: 1 7 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 119 Heene Road Worthing West Sussex BN11 4NY 01903236763 Telephone number: Fax number: Email address: Provider web address:
Bradfield@broadhamcare.co.uk Name of registered provider(s): Name of registered manager (if applicable) Miss Jemma Dinwoodie Conditions of registration: Category(ies) : learning disability Conditions of registration: Broadham Care Ltd Number of places (if applicable): Under 65 Over 65 10 0 The maximum number of service users to be accommodated is 10. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Jemma Dinwoodie was registered with us in January 2009 as the Registered Manager of the home. 1 0 1 2 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Bradfield House is a 10 bedded home for adults with a learning disability on the outskirts of Worthing. The home, which offers 24 hour support and care is owned by Broadham Care and was opened in June 2008.
Annual Service Review Page 2 of 6 The home has 6 bedrooms on the first floor and 4 on the ground floor. All have an ensuite shower or bath room. The accomodation provides a kitchen, main lounge, dining room, visitors lounge and sensory room. There is also a utility room where people can be supported to do their own laundry. The home has its own transport and is also in walking distance of shops and other local amenities. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. Surveys returned to us by people using the service and from other people with an interest in the service. What has this told us about the service? The last key unannounced inspection took place on 10th December 2008, which identified that Bradfield House was providing good outcomes to the people it supports. The home confirmed in writing to us shortly after our last inspection that they had taken the appropriate action in respect of fire safety as required. The home sent us their AQAA when we asked for it, which had been completed by the Registered Manager. It was clear and gave us all the information we asked for. It provided useful information about the service and identified areas that have improved in the past 12 months and other areas where further developments are either planned or would benefit the people who use the service. The home has continued to liaise with us and there have been no reported issues which give rise to any concerns about the way the service is being delivered. A number of surveys were returned to us, four from residents, four from relatives and 10 from staff. Overall, their comments were positive with one relative saying: The standards at Bradfield House have risen right across the board since Jemma Dinwoodie took over. She is approachable caring and professional and has lifted staff morale. Residents and staff commented positively about the varied opportunities for people to engage in a number of leisure activities. The AQAA demonstrates how the Manager ensures that the service provides value for money and how the viewpoints of residents are taken into consideration to influence Annual Service Review Page 4 of 6 practices within the home. As a result of listening to people who use the service, menus have been changed to reflect individual personal choices and communication between the home and relatives has improved. This was confirmed by a number of relatives surveys. The AQAA stated that the recruitment and retention of staff has at times been difficult, although this has begun to improve over recent months. The home plans to try and involve residents in the selection and recruitment of staff in the near future. The AQAA provides evidence that the home is proactive in the way it engages with people and uses their ideas and comments to further develop the service, whilst it recognises that improved quality assurance systems are needed. The AQAA identifies that there have been no complaints received by the home in the past 12 months, whilst four safeguarding referrals have been made. From the information provided in the AQAA and comments received from residents, relatives and staff, our judgement is that the home is still providing a good service and that they know what further improvements need to be made. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by December 2011. However we can inspect the service at anytime if we have concerns about the quality of the service or the safety of people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
