Latest Inspection
This is the latest available inspection report for this service, carried out on 16th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Bradford House.
Annual service review
Name of Service: Bradford House The quality rating for this care home is: The rating was made on: two star good service 1 0 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Kim Rogers Date of this annual service review: 2 3 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Bradford House 74 Ellington Road Ramsgate Kent CT11 9SX 01843580026 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Graham Charles Whatley,Mrs Susanne Jane Whatley Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is: 7 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Bradford House is a large property situated in Ramsgate close to local shops and amenities. Bus routes are close by and the home is not far from the local railway station and sea front. The home is currently registered for 7 service users and provides a relaxed and welcoming atmosphere with service users at the centre of all care given. For more information about the service and fees please contact the Provider.
Annual Service Review Page 2 of 6 1 0 1 2 2 0 0 8 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The last key inspection of this home was 10/12/08. We made one requirement at the last key inspection. We found evidence that this requirement has been met. The provider completed the AQAA (Annual Quality Assurance Assessment) and returned it when we asked for it. The AQAA is well completed and gives good evidence of what they do well, what could be improved and how they intend to improve outcomes for people who use the service. The AQAA shows that they continue to seek and listen to the views of the people who use the service. Some changes and improvements have been made based on peoples views including having a weekly games evening and deciding together about individual holidays. The AQAA shows that issues relating to equality and diversity are understood and supported. The AQAA gives evidence of why and how the home is value for money. The manager has identified barriers to improvement and has ideas about how to overcome these barriers so the home continues to improve. They continue to use a person centred assessment tool to find out about peoples needs and hopes for the future. This ensures that they have the right number of skilled staff and other resources to meet peoples needs and support personal goals. There is information available about the service to help people decide about moving in. They have plans to make information more user friendly. Everyone has been involved in developing an individual person centred plan. This means that what people want out of life is recorded and a plan is in place for staff to follow to support this. Everyone is involved in reviewing their plans so staff know if they are still providing the right support to enable people to achieve. Everyone has a key worker which, the AQAA says, works well for people. The AQAA says they Annual Service Review Page 4 of 6 encourage people to take reasonable risks after risk assessments are carried out to ensure that people are supported and enabled and not restricted. People have opportunities to take part in a range of activities including community-based activities like colleges and in house activities. Trips and holidays have been planned which people have enjoyed. Cultural needs continue to be supported. Everyone is supported to be involved in the day to day running of the home including the housework, planning the meals and cooking. This has lead to people increasing their skills and confidence. The AQAA shows that people continue to have the support they need with their personal care. Staff continue to work with health care professionals to ensure that people remain well and healthy. Medication practice continues to be safe with the introduction of a staff competency assessment. This checks that staff are still safe to administer medication to service users. People are having support to take more control of their medication, health and personal care needs. There is a complaints procedure and systems are in place to support people to air any concerns. There have been no complaints about the service since the last inspection. There are policies and procedures in place to safeguard people from harm and abuse. People know their money is safe. There have been some improvements to the home including the redecoration of all some communal areas with more redecoration planned. The staff team is stable with some longstanding staff who know service users well. The induction of new staff is focussed on service users needs so staff get the underpinning knowledge they need. 100 of staff have a National Vocational Qualification. Recruitment checks continue to be robust protecting service users. The manager and provider have been running the home for twenty five years and have the skills and required qualifications to manage the home. There are sound monitoring and audit systems in place to check practice. This protects service users. The AQAA shows that the required health and safety checks are carried out of the premises and equipment. What are we going to do as a result of this annual service review? From the information we have our judgment is that the home continues to provide a good service to the people who live there. We can inspect the home at any time if our judgement changes. Annual Service Review Page 5 of 6 Reader Information
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