Latest Inspection
This is the latest available inspection report for this service, carried out on 11th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Brandon Park Nursing Home.
Annual service review
Name of Service: Brandon Park Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ann Wiseman Date of this annual service review: 1 1 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Brandon Country Park, Bury Road Brandon Suffolk IP27 0SU 01842812400 01842813213 elmyl@bupa.com www.bupa.co.uk BUPA Care Homes (CFC Homes) Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Number of places (if applicable): Under 65 Over 65 0 0 5 55 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Brandon Park Nursing Home is set within Brandon Country Park, which is an area of Thetford Forest. The home is a short drive from Brandon village, which has a Post Office, library, cafe, shops and a health centre. There are aslo rail and bus links in the village. The care home with nursing is registered to provide care for 55 older people, five of whom may have a diagnosis of dementia. The Grade II listed building has been converted and extended to provide suitable accommodation. Bedrooms and lounges are located on both floors, which can be accessed using the passenger lift or stairs. The two main dining rooms are located on the ground floor. There are 39 single and eight shared bedrooms, all of which have en-suite facilities (some also include a bath). There are also bathrooms located close to the bedrooms. The homes own mature gardens leads onto the Country park and tourist centre. There
Annual Service Review Page 2 of 6 is ample parking at the front of the home. It should be noted that Brandon Park is located close to the military bases of Mildenhall and Lakenheath so there are periods when aircraft noise is evident during the daytime. The current fees range from £520 to £850 per week. The fees do not cover the cost of hairdressing, toiletries, chiropody and newspapers. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? Brandon Park was made a 2 star, good service during its last key inspection on 25th June 2008 and this is its first annual service review. We looked at all the information that we have received or asked for since the last key inspection, this included: Information given to us in the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have been told about how the service has managed any complaints it has had since the last inspection. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Information given to us by the manager when we spoke to them. The previous key inspection and the results of any other visits that we may have made to the service in the last 12 months. Relevant information given to us by other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was very clear and gave us all the information we asked for in a detailed manner. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We spoke to the manager on the phone and she told us what had been happening at the home since we last visited. She told us that they havent had any formal complaints made, she prefers to talk to people and iron out difficulties before concerns escalate to complaints. We havent had any complaints made directly to us regarding this home since the last inspection either. We discussed the outcome of a recent safeguarding issue and we believe that it was managed properly and within the companies safeguarding policies and procedures. Annual Service Review Page 4 of 6 The previous inspection report highlighted the excellent range of activities that are offered to people, they are tailored to each individual to best suit their needs and preferences. The manager told us that she aims to further improve this area and that there are plans to landscape part of the garden, which is already an attractive area and popular with people from the home. There were no requirements made during the previous inspection. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 25th June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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