Latest Inspection
This is the latest available inspection report for this service, carried out on 11th May 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Burleigh House.
Annual service review
Name of Service: Burleigh House The quality rating for this care home is: The rating was made on: two star good service 0 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Bijayraj Ramkhelawon Date of this annual service review: 2 2 0 3 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 41 Letchworth Road Baldock Hertfordshire SG7 6AA 01462893216 01462894799 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Manage Care Homes Ltd Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: The registered person may provide the following categories of service only: Care home only - Code PC to service users of the following gender:Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Physical Disability Code PD The maximum number of service users who can be accommodated is 19 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service None 0 7 0 1 2 0 0 9 Number of places (if applicable): Under 65 Over 65 19 0 19 0 19 0 Annual Service Review Page 2 of 5 Burleigh is a detached Edwardian House situated in a residential area of Baldock. It is close to the A1 and within easy walking distance of local amenities and shops. The home has nineteen single rooms; ten with en-suite shower facilities and all are on the ground floor. In all there are fourteen toilets, one assisted bathroom, one assisted shower room, a conservatory which is used as the communal lounge, a dining room and small lounge area in the dining room. There is ample parking to the front of the home and a small patio next to the conservatory and a small paved area with seating in the garden to the rear of the building. Accessed via steps in the rear garden is a large wooden building, which provides open plan office accommodation for the manager and the proprietors and is also used for meetings. Information regarding the service is available in the Statement of Purpose and the Service Users Guide. These and a copy of the most recent inspection report are freely available on request from the manager or proprietor of the home. The current range of fees charged can be obtained from the manager of the care home. Charges for additional services such as hairdressing and chiropody are explained in the individual service contracts. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have asked for or received about the home, since the last inspection. This information included the annual quality assurance assessment (AQAA), sent by and returned to the Commission from the homes manager. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also provides some statistical information about the service.The information provided in the AQAA was also checked against the findings as set out in the last inspection report. Information received since the last key inspection is reflected in this report and also will be noted in the next inspection report. What has this told us about the service? The manager returned the completed annual quality assurance assessment (AQAA) and we looked at the information provided. In our judgement the home is still providing an good service. Information taken from the AQAA states that the home will continue to support residents who wish to make their own lifestyle choices and provide relevant training for staff to ensure that residents identified needs would be met. Within the next twelve months, the manager has also stated in the AQAA that staff will work closely with existing residents to maintain life skills and cognitive ability; plan to work on further extending the current care plans to include methods of assessing and care planning on the areas of physical fitness and functioning, sensory capabilities and health; the home will further develop the Montessori based activities whereby families and visitors will be taught how to use this programme and will continue to source good quality training to further widen the staff knowledge and skills. With regard to Equality and Diversity, the registered manager has stated in the AQAA that the home promotes dignity, diversity, independence and respect at all times and every one is treated as an individual. Each resident has an Equality and Diversity care plan. All staff are trained in every aspect of Equality and Diversity, most recently in disability discrimination. The home has policies outlining all aspects of Equality and Diversity and ensure all residents are made fully aware of the meanings surrounding such issues. What are we going to do as a result of this annual service review? We can inspect the care home at any time if we have concerns about the care provided but there is no indication that an inspection is required in the immediate future. The next key inspection of the service will be undertaken within 1 year of the date of this review unless information received suggests that an earlier visit is necessary. As with all care services, information will continue to be gathered over the intervening period. The homes performance will be subject to a process of continual assessment and evaluation in the light of any information received, with appropriate regulatory action being taken as indicated. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
