Latest Inspection
This is the latest available inspection report for this service, carried out on 27th May 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Burnaby House.
What the care home does well The home is safe, clean and well maintained. It is attractively decorated and has adomestic appearance. People using the service looked well cared for and had been supported to personalise their bedrooms. What the care home could do better: No requirements or recommendations have been set. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Burnaby House Longhirst Road Pegswood Morpeth Northumberland NE61 6XF two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Elizabeth Gaffney Date: 2 7 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Burnaby House Longhirst Road Pegswood Morpeth Northumberland NE61 6XF 01670-513915 01670513915 lynn.shardlow@nhs.net Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Lisa Marie Robertson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Northumberland, Tyne & Wear NHS Trust care home 5 Number of places (if applicable): Under 65 Over 65 1 learning disability Conditions of registration: Date of last inspection Brief description of the care home 4 Burnaby House is a large detached house set on the outskirts of Pegswood. It provides attractive and comfortable accommodation on ground and first floor levels for five people with a learning disability. People have their own bedrooms all of which have been personalised to reflect peoples personal preferences. All service users are currently male. There are a variety of communal areas including a large conservatory and games room. The home is set within large attractive landscaped gardens that are easily accessible. Local transport links and village facilities are located nearby. Copies Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home of inspection reports and information about the service are available in the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We carried out this inspection to check whether the provider and acting manager continue to provide good outcomes for people using the service. Before the visit, we checked whether there have been any changes to how the home is run. A new manager has recently been appointed and has made application to register with the Care Quality Commission. We also checked information that has been shared with us by other professionals with an interest in the service, as well as any surveys returned to us. An Annual Quality Assurance Assessment for this inspection year was not available at the time of the visit. An unannounced visit was made on 27 May 2010. During the inspection we spoke with the acting manager and some of the people using the service. We checked the condition of the premises and verified whether requirements set following the last inspection had been complied with. Ms Robertson worked with the inspector in a positive, constructive and open manner, and provided every assistance in facilitating the inspection. The premises are safe and well maintained. People have access to their own bedrooms all of which have been personalised in line with their preferences and interests. Assisted bathing facilities are provided to help people retain as much independence as possible when bathing. Toilets are clean and hygienic. The lounge and dining areas are domestic in appearance and pleasantly decorated. The homes furniture and fittings, including the kitchen, are of a good standard. Food cupboards are well stocked and contained fresh food. No health and safety concerns were identified. Negotiations are currently taking place to secure a new provider for the home. The uncertainty caused by this potential change has led some of the longer serving staff to seek employment in other services run by the current provider. The acting manager reported that she is in the process of building a stable staff team and is hoping shortly to fill current vacancies. Two experienced and long serving members of staff are supporting the acting manager in this process. There are always a minimum of two staff on duty throughout the working day. A member of staff sleeps over during the night time period. Part time staff and bank staff known to the home are working extra shifts to cover shortfalls in the rotas. Staff are polite, courteous and respectful. The arrangements for keeping people safe were checked. The acting manager demonstrated a good understanding of how to keep people safe. Ms Robertson knew who would need to be notified in the event of an abusive incident and what records should be kept. Ms Robertson is in the process of making sure that all staff have completed local authority safeguarding training in addition to the awareness training they have already completed in-house. Requirements set following the last inspection have been met. The rear conservatory ceiling has been repaired. The walls have been redecorated and heaters fitted. This means that the conservatory area is now a more useable space. What the care home does well:
The home is safe, clean and well maintained. It is attractively decorated and has a
Care Homes for Adults (18-65 years) Page 4 of 8 domestic appearance. People using the service looked well cared for and had been supported to personalise their bedrooms. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
