Latest Inspection
This is the latest available inspection report for this service, carried out on 10th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Byron Court.
Annual service review
Name of Service: Byron Court The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Angela Dalton Date of this annual service review: 0 8 0 6 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 55 Chaucer Road Bedford MK40 2AL 01234216551 01234268917 Telephone number: Fax number: Email address: Provider web address:
www.CareTech-uk.com Lonsdale (Midlands) Limited Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 6 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There have been no changes to the services registration in the last twelve months. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Byron Court service is part of Caretech Community Care Service Ltd. They are a large service provider and are already operating care homes in other regions. The service provides accommodation for up to six people with a primary diagnosis of learning disability. The property is situated close to the town of Bedford, with easy access to all major routes and within proximity to Luton and Milton Keynes. The fees for the service in June 2008 ranged from 1,600 pounds per week for a room to 2,625 pounds per week for a flat. Additional charges are made for transport costs. This is offset from the peoples mobility allowance. Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or requested since the last key inspection which occurred on 24th June 2008. This included the Annual Quality Assurance Assessment (AQAA) which the service sent us when we requested it. It was clear and gave us all the information that we asked for. The AQAA is a self assessment document that focuses upon how well outcomes are being met by people who use the service. We also sent surveys to the service to canvas opinions of people who use the service; staff, relatives and professionals are also given the opportunity to share their opinions. We review any information we have about how the service has managed complaints and consider what the service has told us about any issues or incidents that have occurred in the form of notifications. As part of the Annual Service Review we look at the findings from the previous key inspection and any other visits we have made to the service in the past twelve months. The review also enables us to revisit any information we may have received form other organisations such as Social Services. What has this told us about the service? We looked at information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. They have outlined a plan of how they intend to achieve these improvements. The service gave details of the changes that have been made as a result of listening to people. Where people who use the service may have difficulty making their needs known the services of an advocate are employed. As people who use the service are energetic they requested that an indoor gym was purchased to replace the sensory room facilities. Funding has been made available and gym equipment purchased. People who use the service stated that the lighting in the arts and crafts room was poor. There are plans to improve the lighting to better resemble daylight. One person who uses the service has increased their attendance at a farm to three days a week. Additional funding has been successfully secured. The manager is researching college attendance for two people who use the service. The carpets require replacing and are industrially cleaned until they are replaced. The service has a vacancy but unless the service can meet individual needs they are not able to move in. The existing needs of people who use the service are considered and have a say in the prospective service user moving in. People who use the service are involved in devising their risk assessment and care plan. This has occurred following a Safeguarding of Vulnerable Adults alert (SOVA) earlier in the year which was appropriately dealt with. Staff have accessed specific training in relation to Aspergers syndrome to enable better individual support. Eight out of twelve permanent staff have obtained a level 2 or above NVQ qualification. One person who uses the service has enrolled on a personal independence and security course to assist with the awareness of stranger danger. Annual Service Review Page 3 of 5 People who use the service have individual Talk Time each week to discuss any issues or concerns. Activities are discussed in one to one sessions and in house meetings. A wide range of activities is available including attending pop concerts, shopping, camping, horse riding, socialising, theatre trips and going on holiday. The service is trying to appoint a driver to ensure that more choices are available. Two people who use the service have a keypad fitted to their door to ensure increased privacy. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. We will conduct a key unannounced inspection by 24th June 2010. However, we can inspect at any time if we have concerns about people who use the service. The rating of the service remains good. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
