Latest Inspection
This is the latest available inspection report for this service, carried out on 14th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cameron Road (51).
Annual service review
Name of Service: Cameron Road (51) The quality rating for this care home is: The rating was made on: two star good service 0 5 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jackie Date Date of this annual service review: 1 4 1 2 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 51 Cameron Road Seven Kings Ilford Essex IG3 8LG 02085038219 Telephone number: Fax number: Email address: Provider web address:
h3050@mencap.org.uk www.mencap.org.uk Royal Mencap Society Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 51 Cameron Road is home for five peoplewith severe learning disabilities and challenging behaviour. People have little or no verbal communication skills, and very limited ability to make decisions about their lives. They all need a lot of support and supervision from staff. The house is semi-detached and is in Seven Kings, in the London Borough of Redbridge, close to bus routes, the station and local shops. Each person has his or her own bedroom. On the ground floor there is a lounge, kitchen, bedroom and shower room. The remainder of the bedrooms, another bathroom and
Annual Service Review Page 2 of 7 0 5 0 2 2 0 0 9 the staff office/sleep-in room are upstairs. The garden has a range of garden furniture and is used by the people living there. Some people go to day activities outside the home and the others go out with staff. Four men and one woman live at home. Information about the service provided is contained in the service users guide. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last key inspection. This included: The Annual Quality Assurance Assessment (AQAA), which was completed and sent to us by the registered manager. This is a self assessment process, which all providers are required to complete once a year. It focuses on how well outcomes are being met for people using the service. It also provides us with some statistical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Information about how the service has managed any complaints. The previous key inspection and ASR (Annual Service Review). What has this told us about the service? At the last key inspection in February 2007, the home was assessed as being a good service. The service also had an ASR (Annual Service Review) in January 2008 and we assessed that the service provided continued to be good. Since that time there have been no complaints received by the Commission and the service tells us that they have not received any complaints either. The service completed an AQAA (Annual Quality Assurance Assessment) and this was returned by the due date. The AQAA (Annual Quality Assurance Assessment) was very comprehensive and indicated that the home continues to provide a good user focused service. It also identified what further improvements they wish to make. The AQAA (Annual Quality Assurance Assessment) identified improvements in the last year and this included: Reviewing care plans and updating risk assessments. People participating in more activities in the community. For example one person has bought a tricycle. He is also in the process of being put on Mencaps payroll so that he can be paid for helping other projects with gardening (with support from staff). He goes to the Afro-Caribbean Centre in Newham on Thursdays for lunch and to socialise with other members of public. Another person is applying to be a volunteer to work with children (with support of staff). Three people regularly go out at night by public transport for dinners, window shopping, clubs etc. The home now has an allotment and people are in the process of starting work on clearing the overgrowth. Some improvements to the environment. For example, new radiator guards installed at the entrance and in kitchen, more house plants and the lounge has new display cabinet and shelves. Annual Service Review Page 4 of 7 Better teamwork and staff have improved their skills to work with people with complex needs. The implementation of PCA (Person Centred Approach) and offering a more individually tailored service. People doing much more for themselves at home. Continually reflecting on how support is provided and being more flexible and adaptable. Achieving an Excellent 5 star rating for Food Hygiene. The AQAA identified future planned improvements including: Keeping relatives up to date with what their family member has been doing. Improving further on the current PCA (Person Centred Approach) type support plans. Continuing to improve on the contents of the daily log so as to reflect that staff have supported people in the way they want. Continuing to develop the audio/video format for information. Improving day activities. Speeding up the process of implementation of the Continuous Development Plan for staff. To start individual development plans for the people living at Cameron Road. Continuing to work on writing up care plans in an accessible version. Continuing to build up the skills of staff who work with complex needs. This will include a team day and two days of training by a Behavioural Psychologist. The service notifies the Commission of events affecting people who use the service as required under Regulation 37 of the Care Homes Regulations 2001. They also notify us of any action that has been taken as a result of these events. From the information received it is evident that the service is developing to improve the quality of life of the people living there. What are we going to do as a result of this annual service review? Annual Service Review Page 5 of 7 We are not going to change our inspection plan, and will do an unannounced key inspection by the end of January 2011 However, we can inspect the service at any time if we have any concerns about the quality of the service or the health and safety of people using the service. Annual Service Review Page 6 of 7 Reader Information
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