Latest Inspection
This is the latest available inspection report for this service, carried out on 20th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cecil Road (12).
Annual service review
Name of Service: Cecil Road (12) The quality rating for this care home is: The rating was made on: two star good service 0 1 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Harbinder Ghir Date of this annual service review: 0 9 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 12 Cecil Road Ilford Essex IG1 2EW 02085148689 Telephone number: Fax number: Email address: Provider web address:
mgauri@hotmail.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Sumiran Sharma,Mrs Veena Mehta Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 12 Cecil Rd is a residential home registered to care for three younger adults with learning disabilities. The home is a terraced house in a residential area close to Ilford town centre, with good public transport links, a park and other community facilities. The house is an ordinary domestic property. All the service users occupy single bedrooms. Shared facilities include a lounge and a small dining area in the conservatory. A small garden is also available for the service users enjoyment. A bedroom is located on the ground floor as well as a toilet/ shower. There are two bedrooms upstairs plus a staff sleeping in room and a bathroom/toilet shared between
Annual Service Review Page 2 of 6 0 1 0 9 2 0 0 8 the service users upstairs. The manager and staff ensure the service users enjoy an active social life via membership of various groups and organisations. All of the service users attend day care services. The staff take service users out on a regular basis to local pubs, cinema, restaurants as well as their chosen places of worship. Family and friends are welcome to visit at any time. A Statement of Purpose and Service User Guide are available upon request. The range of fees charged are from #787 - #687 per month. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What comments have been made about the service. Information we have about the service and how complaints have been managed. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? At the last key inspection in September 2009, the home was assessed as being a good service. The home completed an AQAA and this was returned by the due date. The AQAA indicated that the home continues to provide a good service. It also identified what further improvements they need to make. The AQAA informs us that the service has a comprehensive pre-admission policy and procedures in place and a prospective resident would be assessed prior to admission by one of the homes management team. From this information the care plan is devised which the AQAA informs is a comprehensive care planning document which includes the social, emotional, health and physical care needs of residents. The AQAA informs us that the homes complaints procedure is given to residents and their representatives on admission and is also displayed around the home. The procedure is provided in pictorial format and is also included in the statement of purpose and service user guide. Complaints and concerns continue to be dealt with in an effective and positive manner and are used to influence and improve service delivery. The service has effective quality assurance systems in place and surveys are completed with residents and their families and any external stakeholders on an annual basis. Annual Service Review Page 4 of 6 The AQAA informs us that monthly Regulation 26 monitoring visits are undertaken by the organisation. Copies of these reports are kept in the home. They will be inspected at the next inspection. The AQAA informs us that they provide a well maintained and homely environment and have identified improvements that they could make to the building. The service is able to demonstrate its commitment to equality and diversity issues for both residents and staff, and the home remains very service user focused. The home operates a robust recruitment and selection process, which ensures that staff are suitable to work with vulnerable people. Training and the development of staff remains a high priority for this home and there are ample opportunities for staff to improve their skills and knowledge in line with residents changing needs. The AQAA informs all members of staff have a National Vocational Qualification. What are we going to do as a result of this annual service review? We are not going to change our inspection plan for this service, and will do an unannounced key inspection before the 1st September 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or of the health and safety of people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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