Latest Inspection
This is the latest available inspection report for this service, carried out on 18th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Chegworth Nursing Home.
What the care home does well This service continues to provide an excellent standard of care to the people who live there. Staff training is given a high priority to ensure that they are able to meet residents needs and they have access to a nurse educator once a week who supports and teaches them. Turnover of staff is very low which helps to provide continuity and familiarity for residents, who told us " staff are so kind" and "so caring" " nothing is too much trouble". Since we last inspected the service they have become accredited with the Gold Standards Framework, an initiative which helps to support people and their relatives at the time of their death and ensure that their preferences and wishes are taken into account. Residents told us that they are free to choose how they spend their days and that there are lots of activities organised for them if they want to join in. They also benefit from the services of a physiotherapist and an aromatherapist who visit. They said the meals are very good, there are always choices and that they could always ask the chef forsomething different. Residents told us that if they were unhappy about anything they would tell the manager and it would be sorted out. The registered provider visits on most days and he also spends time talking with them and their relatives and would be available should there be a problem. The current manager was registered earlier this year although had worked in the home, as the deputy for some time and she is keen to encourage new ideas which help improve the lives of the residents. What the care home could do better: We did not raise any concerns at this visit or issue any requirements. From the information that we have we consider that the service is still providing excellent outcomes for the people who live there. Random inspection report
Care homes for older people
Name: Address: Chegworth Nursing Home 23 Downs Side Sutton Cheam Surrey SM2 7EH three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alison Ford Date: 1 8 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Chegworth Nursing Home 23 Downs Side Sutton Cheam Surrey SM2 7EH 02086429453 02086428834 chegworthnursinghome23@yahoo.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Rekhamol Govindan Type of registration: Number of places registered: Conditions of registration: Category(ies) : Bayswift Limited care home 37 Number of places (if applicable): Under 65 Over 65 37 old age, not falling within any other category Conditions of registration: 0 A variation has been granted to allow one specified service user under the age of 65 to be accommodated subject to evidence of regular review of the situation and the service user`s assessed care needs. Day care may be provided for a maximum of three people. Prior to any day care patients being admitted, the National Care Standards Commission must be informed in writing of the purpose of the placements, the facilities to be provided, together with the arrangements for staffing, needs assessments and care planning. Date of last inspection Care Homes for Older People Page 2 of 8 Brief description of the care home Chegworth is a residential care home registered with The Commission for Social Care Inspection to provide personal and nursing care for up to thirty-seven older people. No other categories of registration apply. The home is a large, detached, domestic style house in a quiet road, providing accommodation in twenty-nine single bedrooms, of which three have en-suite facilities and four have W.C facilities; in addition there are four double bedrooms. There are two lounges separated by an office area and nursing station. There is no designated dining room; residents choose either to eat in the conservatory or at cantilever tables in the sitting room. The home is well maintained with a beautiful rear garden, which is enjoyed by residents in the warm weather. There is off street parking to the front for a limited number of cars and parking is permitted in the road outside the home. Fees at the time of this inspection range from £595£850 per week. Any extra charges would be discussed prior to admission. Further information, a copy of the homes statement of purpose and the latest inspection report can be obtained from the home. The latter can also can also be obtained from The Commission for Social Care Inspection and via the internet. Care Homes for Older People Page 3 of 8 What we found:
This report follows an unannounced visit to the service undertaken as a part of our inspection programme. Our last key inspection had been in April 2007 and, at that time, we had judged that the service was providing excellent quality outcomes for the people who lived there. We have not received any information, or complaints since that time that has made us change our opinion. Surveys that we sent out to residents and their relatives had all provided us with positive feedback about the home. People told us that it was well managed, comfortable and the staff were very friendly. The home sent us their annual quality assurances assessment (AQAA) when we asked for it and it gave us all of the information that we needed, told us about the improvements that they had made and about their plans for the future. When we visited, we saw that residents looked well cared for and comfortable. One lady was celebrating her birthday and was surrounded by balloons and cards and several people were happy to chat with us about the home and what it was like to live there. A barbecue was being prepared for the lunch time meal, as the weather had improved, and a fashion show and opportunity to buy new clothes had been arranged for the afternoon. A new laptop has been purchased and we were able to see pictures of trips out that residents have enjoyed. A visit to the seaside is now being planned. When we walked around the home we could see that it is well maintained and that an ongoing redecoration and improvement programme is in place. Since we were last there a new shower has been installed and a ceiling hoist has been purchased so that more people can use the bath rather than shower if they wish. There were sufficient staff on duty to meet residents needs and there was evidence to show that a robust recruitment process is in place. This includes appropriate checks to ensure that those who have been judged as being unsuitable to be working with vulnerable adults are prevented from doing so. What the care home does well:
This service continues to provide an excellent standard of care to the people who live there. Staff training is given a high priority to ensure that they are able to meet residents needs and they have access to a nurse educator once a week who supports and teaches them. Turnover of staff is very low which helps to provide continuity and familiarity for residents, who told us staff are so kind and so caring nothing is too much trouble. Since we last inspected the service they have become accredited with the Gold Standards Framework, an initiative which helps to support people and their relatives at the time of their death and ensure that their preferences and wishes are taken into account. Residents told us that they are free to choose how they spend their days and that there are lots of activities organised for them if they want to join in. They also benefit from the services of a physiotherapist and an aromatherapist who visit. They said the meals are very good, there are always choices and that they could always ask the chef for
Care Homes for Older People Page 4 of 8 something different. Residents told us that if they were unhappy about anything they would tell the manager and it would be sorted out. The registered provider visits on most days and he also spends time talking with them and their relatives and would be available should there be a problem. The current manager was registered earlier this year although had worked in the home, as the deputy for some time and she is keen to encourage new ideas which help improve the lives of the residents. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
