Latest Inspection
This is the latest available inspection report for this service, carried out on 30th September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Chibburn Court, 10.
Annual service review
Name of Service: Chibburn Court, 10 The quality rating for this care home is: The rating was made on: three star excellent service 2 6 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carole McKay Date of this annual service review: 2 5 0 8 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 10 Chibburn Court Widdrington Morpeth Northumberland NE61 5QT 01670791482 Telephone number: Fax number: Email address: Provider web address:
sandra.oshea@btconnect.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Northumberland Care Trust Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 10 Chibburn Court is a converted bungalow that provides care and support for up to three people who have a learning disability and complex needs. The home is domestic in size and is not recognisable as a care home. All of the rooms are on the ground floor and there is access for people who have mobility difficulties. There is a spacious lounge, dining room and kitchen. Each bedroom provides enough space for moving and handling equipment, and there is an assisted bathroom. Outside there are attractive gardens to three sides of the building. Chibburn Court is in Widdrington, a semi rural village in Northumberland, and is close to good road networks and local towns such as Morpeth and Ashington. Northumberland Care Trust runs the home. The care fees for this home are dependent on the type of placement and complexity of assessed care needs. 2 6 0 9 2 0 0 8 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at information that we have received,or asked for since the last key inspection on 26th september 2008. This included: The annual quality assurance assessment (AQQA) that was sent us by the service. The AQQA is a self assessment that focuses on how well the outcomes are being met for people using the service. It also gave us numerical information about the service. Surveys returned to us by people who have an interest in the service. Ten staff surveys, one service user survey, and one survey from a care manager were returned in time to be considered as part of the service review. Information we have about how well the service has managed any concerns or difficulties. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection and the results of any other contacts we have had with the service in the last 12 months. What has this told us about the service? The home sent us their annual quality assurance assessment (AQQA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQQA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. For example, staff sickness cover is being addressed by increasing the compliment of bank staff. People who work in the home feel supported, and the people who live there tell us that they are happy. We received comments from a care manager who knows the home. One comment was, The staff are always extremely accommodating to any of my requests, advice and suggestions. The home provides a friendly, homely and relaxed environment. The home continues to let us know about things that have happened since the last inspection and they have shown us that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 3 of 5 We are not going to change our inspection plan and will do a key inspection by the 7th August 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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