Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Churchfield Court.
Annual service review
Name of Service: Churchfield Court The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Beck Date of this annual service review: 1 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: All Saints Way West Bromwich West Midlands B71 1RR 01215885450 F/P01215885450 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mrs Amrita Gunputh,Mr Anand Gunputh Number of places (if applicable): Under 65 Over 65 0 37 The maximum number of service users who can be accommodated is: 37 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) 37 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Churchfield Court is a residential care home registered to provide 24-hour care for 37 people over the age of 65. It is located on the A4031 (All Saints Way) at the junction of Newton Road and Heath Lane, opposite All Saints Church. West Bromwich town centre, Sandwell General Hospital and Sandwell Valley Park are nearby and there is easy access to public transport networks. The home was purpose built for the care of the elderly. There is a small patio area and gardens at the rear of the property with a raised shrub border. Paths extend round to the front where ample parking is available.
Annual Service Review Page 2 of 6 A new manager is now in post at the home. Accommodation is provided over two floors with access to the first floor via the main staircase and passenger lift. There are 31 single and 3 twin bedrooms all of which have en-suite toilets and washbasins. Communal space includes 3 lounges and 2 dining rooms. A statement of purpose and service user guide is available to inform residents of their entitlements. Though the documents do not include the level of fees and information regarding fee levels has not been provided to the Commission for Social Care Inspection. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection October 2008. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The information we have received from the surveys we sent to people living in the home and to the staff working there. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home tell us that they are happy there. They are particularly pleased with the way in which staff support them. People told us they help me in day to day duties and help me get back on my feet, and they have given me my confidence back, I dont think they could do any more. One person said The care is very good and staff are nice and helpful. We received comments from two relatives of people living in the home. They continue to be very satisfied with the quality of the care. One comment was The home is run very well. The home has also told us that it has improved the amount of activity that is on offer for people to take part in. Recent events have included the wine and cheese evening and sherry and mince evening. The home has also told us it has improved the amount of outdoor activity for people to take part in, such as trips to Sandwell Valley park, Dudley Zoo and Cadbury World. People using the service said we would like more things to do but it is getting better. We received comments from four staff members working at the home. They told us We do get the training we need, we keep people safe in the environment and make sure that peoples needs are met, the care staff have the experience and love the job they do, I enjoy working at Churchfield court. All of the staff who responded to our Annual Service Review Page 4 of 6 survey told us about their concerns with staffing levels. They said more staff so we can do more activities. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 9th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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