Latest Inspection
This is the latest available inspection report for this service, carried out on 7th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cranvale.
What the care home does well The service provides a very homely, welcoming and comfortable environment. Residents were supported to engage in meaningful and stimulating activities; for example, two people attended to their own personal gardens within the main communal garden, in accordance with their own interests and wishes. There was a wide range of activities to choose from, such as monthly pub nights, bingo, (which we observed on the first day of this inspection) visits to tea dances and ten pin bowling, karaoke and flower arranging. A hairdresser visited once a week and the activities co-ordinator provided manicures. There was a good understanding of how to support people that did not want to take part in group activities. A significant number of residents chose to attend religious services at the care home or make their own arrangements to attend a place of worship. We were informed of a number of day trips to local places of interest, picnics in the park and the seaside. The service had introduced a new daily activity called `The Daily Sparkle`. This was an activities/nostalgia orientated newsletter, which was provided every day to all residents that expressed an interest. It contained features such as puzzles and short articles for personal reading and/or group discussions. There was also a monthly newsletter, which updated residents and relatives about planned outings and proposed changes (for example, new staff to be recruited or refurbishments). We commented on the quality of this newsletter; for example, the deputy manager provided a very interesting account of his professional and social history. The service had participated in a borough-wide project (OPERA) to promote mobility and physical activity for older people in residential and nursing homes. Although this project (provided by the Primary Care Trust) was due to soon finish, Cranvale had made arrangements to continue with the aims of OPERA through employing a physiotherapist for a weekly group activity session. The care plans were well written and up-to-date, reflecting the holistic needs of the residents. No concerns were identified in regard to residents accessing community health care; it was noted that some staff had received specific training from external professionals, such as the visiting district nurses. The checking of medications and associated records (medication charts, temperatures for storage and medication guidance) identified that the system was very safely maintained. Residents stated that they liked the food service and were offered choices, including home baked cakes and puddings. What the care home could do better: No requirements or recommendations have been issued in this report. We pointed out a couple of minor issues within the care plans, which were discussed with the registered manager. Random inspection report
Care homes for older people
Name: Address: Cranvale 36 Buntingbridge Road Barkingside Ilford Essex IG2 7LR three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sarah Greaves Date: 0 8 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Cranvale 36 Buntingbridge Road Barkingside Ilford Essex IG2 7LR 02085540244 02085186650 irene.prasad@sanctuary-housing.co.uk www.sanctuary-care.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Irene Prasad Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sanctuary Care Ltd care home 40 Number of places (if applicable): Under 65 Over 65 40 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is: 40 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Date of last inspection Brief description of the care home Cranvale is a 40 bedded home for older people offering permanent and respite stays. It is one of five Sanctuary Care homes in Redbridge. The home is in Barkingside close to local shops and transport. There are 32 single rooms and 4 double rooms. The home is
Care Homes for Older People Page 2 of 8 Brief description of the care home accessible to wheelchair users. There is a well kept garden that some of the residents enjoy sitting in. There are three lounges and a dining area plus a small visitors/smoking room. Bathing and toilet facilities are suitable for the needs of older people. The residents enjoy activities such as music, day trips and bingo. Care Homes for Older People Page 3 of 8 What we found:
This inspection was conducted over two consecutive half-days. The first visit was unannounced. We gathered information through speaking to residents, visitors, staff ans the registered manager. We joined residents on both days for lunch. Other information was gained through reading a randomly selected sample of the care plans, looking at staff files, (for recruitment, training and siupervision) touring the premises, checking medication, and health and safety documents and practices. Cranvale was assessed as being an excellent service at the last key inspection; we found that the service had maintained this rating of excellent and demonstrated on-going development in order to continue to improve upon the service. What the care home does well:
The service provides a very homely, welcoming and comfortable environment. Residents were supported to engage in meaningful and stimulating activities; for example, two people attended to their own personal gardens within the main communal garden, in accordance with their own interests and wishes. There was a wide range of activities to choose from, such as monthly pub nights, bingo, (which we observed on the first day of this inspection) visits to tea dances and ten pin bowling, karaoke and flower arranging. A hairdresser visited once a week and the activities co-ordinator provided manicures. There was a good understanding of how to support people that did not want to take part in group activities. A significant number of residents chose to attend religious services at the care home or make their own arrangements to attend a place of worship. We were informed of a number of day trips to local places of interest, picnics in the park and the seaside. The service had introduced a new daily activity called The Daily Sparkle. This was an activities/nostalgia orientated newsletter, which was provided every day to all residents that expressed an interest. It contained features such as puzzles and short articles for personal reading and/or group discussions. There was also a monthly newsletter, which updated residents and relatives about planned outings and proposed changes (for example, new staff to be recruited or refurbishments). We commented on the quality of this newsletter; for example, the deputy manager provided a very interesting account of his professional and social history. The service had participated in a borough-wide project (OPERA) to promote mobility and physical activity for older people in residential and nursing homes. Although this project (provided by the Primary Care Trust) was due to soon finish, Cranvale had made arrangements to continue with the aims of OPERA through employing a physiotherapist for a weekly group activity session. The care plans were well written and up-to-date, reflecting the holistic needs of the residents. No concerns were identified in regard to residents accessing community health care; it was noted that some staff had received specific training from external professionals, such as the visiting district nurses. The checking of medications and associated records (medication charts, temperatures for storage and medication guidance) identified that the system was very safely maintained. Residents stated that they liked the food service and were offered choices, including home baked cakes and puddings. Care Homes for Older People Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
