Latest Inspection
This is the latest available inspection report for this service, carried out on 5th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Cregg Na Ba.
Annual service review
Name of Service: Cregg Na Ba The quality rating for this care home is: The rating was made on: two star good service 0 4 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Caroline Johnson Date of this annual service review: 0 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Chain Lane Battle East Sussex TN33 0HG 01424774707 01424751641 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Hastings and Rother Primary Care Trust Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users to be accommodated is 6. The registered person may provide the following category/ies of service only: Care home only (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Cregg na Ba is a purpose built bungalow. There is nearby access to bus and rail routes. The home is registered to accommodate six adults with learning disabilities, some of whom have physical disabilities and complex needs. The registered providers for the home are Hastings and Rother PCT. The Trust manages nine other homes within the Hastings, St Leonards and Rother area. The property is owned by the Trust and managed by a housing association. The housing association has been given notice for termination of contract and the Trust is currently 0 4 0 9 2 0 0 8 Annual Service Review Page 2 of 6 looking for another housing association to take on this role. Fees for the service range from 1331 to 1366 pounds per week for a block contract. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The home returned the Annual Quality Assurance Assessment (AQAA) when we asked for it. This included detailed information. It identified a number of areas where improvements have been made in the last year and others where further developments are either planned or would benefit service users. Our judgement is that the home is still providing a good service. It is acknowledged that that AQAA was received in June 2009 and that further improvements may have been made since this date. Some of the improvements noted included: redecoration to various areas of the home including three of the bedrooms. Five staff have undertaken NVQ (national vocational qualification) training at level three. This now means that eleven of the twelve staff have completed NVQ at level two or above. Residents support plans are now in an easy to read format. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They have shown us that their service continues to provide good outcomes for the people who use it. The AQAA told us that the home has not received any complaints since the last inspection. As a result of the last key inspection carried out in September 2008 there were no requirements made. Two good practice recommendations were made and there was evidence in the AQAA that these recommendations have been addressed. A range of surveys were sent to the home to distribute. We received comments from two residents who were helped by staff to complete surveys, one from a relative who completed the survey on behalf of their relative in the home and one from a healthcare professional. The relative also asked that they be contacted. Comments from the relative were extremely positive and they felt that they could not Annual Service Review Page 4 of 6 speak highly enough of the care and love that their relative receives in the home. They stated that it is fantastic and that they are totally happy that their relative is in the right place. When their relative visits with them at the weekends they are always keen to get back to Cregg na Ba. They also know that they can visit the home at any time. Staff who assisted residents to complete the form stated that the residents are unable to verbally communicate but that they use particular vocal sounds to indicate pleasure or unhappiness. They also stated that there are simplified procedures in place to assist residents who wish to make a complaint. Two comments made reference to there being a shortage of staff but that the home was actively recruiting to these positions. One comment was made about the road at the end of the drive that it is bumpy and it would be better if it was paved. It would be more comfortable. What are we going to do as a result of this annual service review? We consider the quality rating of the home remains good since the last key inspection. We will do a key inspection by the end of September 2010 to review our assessment of the home. However, we reserve the right to revisit this decision if additional information is brought to our attention. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
