Latest Inspection
This is the latest available inspection report for this service, carried out on 21st June 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Croydon Road,78.
What the care home does well To summarise, home staff present appeared to be motivated and committed to the tasks supporting the resident service users. Three residents were seen briefly and found to be comfortable, clean and well presented with a clear programme and supported lifestyle with the focus on encouraging and supporting independence with a view to them establishing themselves in their own accommodation. Overall, residents appear to be treated with dignity and respect, supported by a well motivated management team and support staff who encourage and facilitate those in their care to reach their agreed tasks and objectives. What the care home could do better: One resident had a higher level of dependency and was seen to be considerable vulnerable with complex needs. These needs were being closely monitored by a weekly attendance at a specialist therapeutic psychotherapy unit. However, the resident seen to be a higher risk and a requirement is made to reflect that, specifically the individual must be monitored regularly whilst being in the home. This arrangement must be agreed between the care co-ordinater, the homes management team and the resident concerned. Record keeping should reflect closely: (a) that the individual has been seen in the home regularly and does not require support and (b) when the resident is away from the home and is known to be missing or not following a planned return to the home, this should be reported promptly to the relevant authorities. This system should provide a record that documents clearly the whereabouts or the current status of the resident concerned. Requirements and recommendations from this report Statutory Requirements Requirement 1 - Record keeping must be improved to show on care planning documentation who the author of the document is. Requirement 2 - Daily records must be improved to indicate where more highly dependent resident service users need to be monitored more regularly and their needs identified when they are both inside and outside the home. Timescale: With immediate effect. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Croydon Road,78 78 Croydon Road Penge London SE20 7AB two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: David Halliwell Date: 2 1 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Croydon Road,78 78 Croydon Road Penge London SE20 7AB 02086769965 02086769965 claire.fakhet@community-options.org.uk www.community-options.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Manager Post Vacant Type of registration: Number of places registered: Conditions of registration: Category(ies) : Community Options Limited care home 7 Number of places (if applicable): Under 65 Over 65 0 0 0 past or present alcohol dependence past or present drug dependence mental disorder, excluding learning disability or dementia Conditions of registration: Date of last inspection Brief description of the care home 7 7 7 This home is part of the Community Options group. Community Options has a number of facilities in the Bromley area. The home has its own dedicated Manager and staff team, whilst senior management and personal support are provided centrally. The home is a detached house in a residential area of Penge. It is located close to the High Street and is well served by public transport. The building itself is located over three floors accessed by stairs. There are no adaptations in this home as all residents are
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home primarily younger, physically able adults. The purpose of the home is rehabilitation to enable residents to live more independently. Residents in this home have mental health disorder and are subject to the Care Programme Approach CPA. This is a system of multi-disciplinary monitoring and review to keep abreast of the individual s mental health. Staff are provided throughout the 24-hour period, including waking staff. All other health care support is provided through the community including the GP. The weekly fee is GBP313.59. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The reason for this inspection was to establish whether the requirements outstanding from the last inspection in June 2007 had been met and also to review generally whether the home required a full Key Inspection. Both requirements from the previous Key Inspection have been met. Miss Nerveza remains the Registered Manager but she has an Acting Agency Manager, Mr Ade Gbuyi who is managing the home whilst Miss Nerveza oversees the providers home in Albemarle Road due to the absence of a Registered Manager there. As a result of this random inspection 2 new requirements have been made, they are set out below in the section What the service could do better. Although the home is registered for seven residents, six residents are in occupation.The focus of the home is to provide a two year rehabilitation programme with the objective of the individual moving to semi independent or independent accommodation. The home receives support from the local community psychiatric unit at Blean Grove where CPNs are based and visit resident service users as required. All residents have a care co-ordinator, monitoring and review is via the Care Programme Approach, undertaken by a multi-disciplinary team including the resident and staff . The following areas were reviewed on this inspection. What the care home does well: What they could do better:
One resident had a higher level of dependency and was seen to be considerable vulnerable with complex needs. These needs were being closely monitored by a weekly attendance at a specialist therapeutic psychotherapy unit. However, the resident seen to be a higher risk and a requirement is made to reflect that, specifically the individual must be monitored regularly whilst being in the home. This arrangement must be agreed between the care co-ordinater, the homes management team and the resident concerned. Record keeping should reflect closely: (a) that the individual has been seen in the home regularly and does not require support and (b) when the resident is away from the home and is known to be missing or not following a planned return to the home, this should be reported promptly to the relevant authorities. This system should provide a record that documents clearly the whereabouts or the current status of the resident concerned.
Care Homes for Adults (18-65 years) Page 4 of 8 Requirements and recommendations from this report Statutory Requirements Requirement 1 - Record keeping must be improved to show on care planning documentation who the author of the document is. Requirement 2 - Daily records must be improved to indicate where more highly dependent resident service users need to be monitored more regularly and their needs identified when they are both inside and outside the home. Timescale: With immediate effect. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 6 14 Record keeping must be 02/08/2010 improved to show on care planning documentation who the author of the document is. In order to meet the NMS. 2 6 14 Daily records must be 02/08/2010 improved to indicate where more highly dependent resident service users need to be monitored more regularly and their needs identified when they are both inside and outside the home. In order to meet the NMS. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
