Latest Inspection
This is the latest available inspection report for this service, carried out on 9th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Danzey Green.
Annual service review
Name of Service: Danzey Green The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Preston Date of this annual service review: 0 2 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 41-45 Danzey Green Castle Bromwich Birmingham West Midlands B36 9EE 01217301781 01217301781 Telephone number: Fax number: Email address: Provider web address:
www.CareTech-uk.com Caretech Community Services Ltd Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 12 0 The maximum number of service users to be accommodated is 12 The registered person may provide the following category of service only: Care Home only To service users of the following gender Either Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 12 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 41-45 Danzey Green are three adjoining bungalows. Each is home for up to four people, requiring care and support for reasons of Learning Disability. The home is located in the Parkfield residential estate in Castle Bromwich. The homes are owned and maintained by Solihull Care Housing Association and the care and support is provided by Care Tech Community Services. Each bungalow provides single bedroom accommodation; rooms are fitted with a wash hand basin. Each home has a kitchen/diner, communal lounge, laundry, bathroom and WC. At the rear of each home is a patio seating area, and sloped gardens. At the front of the home is parking for
Annual Service Review Page 2 of 6 None. four-six cars. The home has a vehicle for service users use. Most of the service users accommodated access local day opportunities provided by the local authority. The current scale of charges for living at the home was not available in the service user guide. The manager has agreed to amend this information to show the current fees. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people who live in the home. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the home has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report dated 21 January 2008 and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA), on time and it gave us all of the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service to the people who live there and that they know what further improvements they need to make. We were told that each person has a plan that describes their needs and the measures in place to protect them from possible harm or unreasonable risk. Monthly meetings are held with each person to enable them to plan further activities and tasks for the following month. The home has introduced communication aids such as picture boards and communication diaries to help people contribute to making decisions about their lifestyles. There are further plans to develop new formats for presenting information to people in a way that meets their specific communication needs. At the last inspection people told us that they were included in many aspects of the day to day running of the home, such as planning meals and activities and taking part in household tasks. We were told that this has not changed. The AQAA informed us that the home has promoted equality and diversity through the implementation of comprehensive care plans that reflect peoples specific needs, the provision of staff training and opportunities for people to attend local community services. The home have told us that they listen and act upon any concerns. They told us that they have received no complaints in the previous twelve months. There have been no complaints made about this service directly to the Care Quality Commission. Annual Service Review Page 4 of 6 The home has policies and procedures in place to enable staff to appropriately respond to any suspicion of abuse. No safeguarding alerts have been raised on behalf of the people who live at Danzey Green within the last twelve months. The AQAA stated that staff are provided with a range of training opportunities including safeguarding vulnerable people, managing medicines and health and safety training. Eighteen of the twenty five staff employed have completed National Vocational Training in care, which should contribute to the deployment of a well trained team of staff. The previous inspection found that the service ensures that all required employment checks are returned before new staff start working at the home. This should make sure that unsuitable staff are not employed within the home. The manager stated within the AQAA that there are a range of improvements planned to create better outcomes for people living in the home. These include; exploration of new activities so that people have opportunities to get more involved in their local community and the development of Red Alert hospital files so that relevant information about peoples individual needs is made available to health care professionals in the event of an emergency. The home has a registered manager who has completed training that is relevant to her role. The manager has been in post for a number of years and has significant experience of working with people with learning disabilities. The findings of this annual service review is that the service continues to provide good outcomes for the people who live there. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 20th January 2011. However we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
