Latest Inspection
This is the latest available inspection report for this service, carried out on 18th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Drummonds.
What the care home does well People are able to live the life they choose to and are consulted with about all things that happen in the home. People are supported to be as independent as they can be, and are assisted by a staffteam who are knowledgeable and well trained. Managers and staff work well as a team, in the best interests of the people who live in the home. People spoken with were complementary about the care and accommodation that is provided to them. What the care home could do better: No requirements or recommendations were made as a result of this random inspection visit. The service should continue to build upon its current foundation of good practice. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Drummonds The Street Feering Colchester Essex CO5 9QJ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Neal Cranmer Date: 1 8 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Drummonds The Street Feering Colchester Essex CO5 9QJ 01376570711 01376570580 sheila.oldham1@scope.org.uk www.scope.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Sheila Oldham Type of registration: Number of places registered: Conditions of registration: Category(ies) : SCOPE care home 40 Number of places (if applicable): Under 65 Over 65 7 7 learning disability physical disability Conditions of registration: 40 40 Persons of either sex, under the age of 65 years, who require care by reason of a physical disability who may also have a learning disability (not to exceed 40 persons) Seven persons of either sex, aged 65 years and over, who require care by reason of a physical disability who may also have a learning disability, whose names have been made known to the Commission The total number of service users accommodated in the home must not exceed 40 persons Date of last inspection Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Drummonds is a large purpose built home, which is divided up into smaller units within the main building each providing kitchen, dining and sitting areas. There is a bungalow in the grounds that can accommodate three people and there is also a self-contained flat. Drummonds provides a residential service for younger adults and older people with physical disabilities and other needs associated with cerebral palsy. The service offers a wide range of facilities to meet the needs of service users in the home and to support them in the local community. The manager and staff work with the service users to encourage and enable them to lead individual and fulfilling lifestyles. Information about the service may be obtained by contacting the manager. The home charges between £560.00 and £1,435.48 a week for the service they provide. This information was given to the Commission in July 2007. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This unannounced random inspection took place during May 2010, and included a visit to the home. This type of inspection is carried out to monitor how the home is operating, and what the quality of the service is like for the people who live there. The visit lasted for four and a quarter hours, and before we visited we looked at all of the information we had about the home. This included the previous key inspection report, and reports of any events that had happened in the home. Some people who live in the home and staff who work there sent us completed surveys to tell us what they thought of the service. During the visit we looked at things like care plans, and other general record keeping processes. We spoke to people who live at the home to find out what it was like to live there, and we also spoke to staff about how they make sure that peoples needs and wishes are respected and met. Records showed that people are supported to access all of the health care services that they need to help them to stay well, such as GPs, dentists, opticians and chiropodists. We saw that staff followed the homes policies and procedures when giving out medication, and all of the medication records we saw were correctly completed. The homes medication practice was robust and protected people from harm. Information we have, and records in the home showed us that staff had access to a wide range of training in subjects that helped them to support people in the right way. We saw that staff had a detailed knowledge of peoples needs, and worked hard to maintain a good working relationship with the people living in the home. People told us, and surveys showed us that people knew how to make a complaint if they needed to, and those spoken with said that they were always able to talk to staff if they had a problem. Records showed that complaints were being managed in the right way. We saw that there was an effective quality assurance system in place which included opportunities for people to be involved in how the home run, and to check that policies and procedures were being followed. This was done by way of surveys, audits, manager checks and meetings. Service users have a service user representative who presents their views at meetings, and this person follows up any action points directly with the homes registered manager. What the care home does well:
People are able to live the life they choose to and are consulted with about all things that happen in the home. People are supported to be as independent as they can be, and are assisted by a staff
Care Homes for Adults (18-65 years) Page 4 of 8 team who are knowledgeable and well trained. Managers and staff work well as a team, in the best interests of the people who live in the home. People spoken with were complementary about the care and accommodation that is provided to them. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
