Latest Inspection
This is the latest available inspection report for this service, carried out on 27th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Eastcliffe.
What the care home does well People can take as long as they need to decide if they want to live in the house. People are asked about what they need. And a lot of information is collected before people move in to make sure their needs can be met. The home supports people to have interesting lives and people living at the home are being introduced to new activities and experiences to help them lead more fulfilled lives. People living at the home are supported to learn or renew self help skills to help them become more independent in aspects of every day living. The house is clean and comfortable and well maintained. Staff help people keep in touch with their families. There is a good level of staff training. What the care home could do better: A policy should be provided about the use of the intercom which is used for the safety of the service user with epilepsy,this should be balance with the person`s privacy. The monitor should not be plugged in a communal area where all can hear it but should rather be kept either on the person or in a less public place. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Eastcliffe Eastcliffe Sidecliff Road Roker Sunderland SR6 9PX three star excellent service 17/09/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karena Reed Date: 2 7 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Eastcliffe Eastcliffe Sidecliff Road Roker Sunderland SR6 9PX 01915484548 01915488678 ATTX11@dsl.pipex.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Michael Winter Type of registration: Number of places registered: Conditions of registration: Category(ies) : Autism North Limited care home 10 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 10 1 7 0 9 2 0 0 9 Eastcliffe is a very large detached domestic house, which was built during the turn of the 20th century. The home had been registered as a care home for the elderly up until April 2002 at which time the registration ceased. Autism North has completed considerable refurbishment works to Eastcliffe prior to its registration in July 2004. Eastcliffe is registered to provide personal care for young adults who have an Autism Spectrum Disorder. All of the current residents pay fees of #2096 per week; however the amount the person pays will depend upon the financial assessment completed by social services. Each person?s social services department pays the majority of the weekly fee.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The home has three floors. The nine bedrooms are located over the three floors, lounges, dining room, kitchen and laundry are located on the first two floors. The staff room, office, regional managers office, and facilities for visitors are located on the third floor. A sloped drive leads to the main entrance to the home and a large yard is at the rear. People with a physical disability could not be admitted to the home, as they cannot get to all of the communal rooms. Steps lead from the main entrance up to the dining room and lounge. A second lounge and toilet are adjacent to the front door and prior to these steps. A lift provides access to two floors but there are mezzanine landings throughout the home. Eastcliffe is located just up from the main road running along the sea front at Roker, Sunderland. It is opposite a large park and close to shops and local entertainment. Bus routes to Sunderland and South Shields are located on the main road close to the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
An unannounced visit to the home took place on May 27th 2010 at 3:30pm. Some service users were in at the time of inspection and several staff were on duty for a staff meeting. The premises were well maintained and new furniture and decoration had taken place since the last inspection. People living at the home were relaxing in the lounge after a day at college. One service user was preparing to go home at the weekend for a visit to his family,he told me about the plans for his birthday which he would celebrate with family and also a celebration with friends at the home where he lives. Comments from people at the home include: The staff take me on activities which I really enjoy. I would like to go to the cinema on Saturday. My washing gets done and the staff help me with my activities and give me support. The home could be better decorated. Staff make me smile. The staff take me out on activities of my choice. I enjoy nice activities and staff help me with my personal care. I would like to see my Mum and Dad more often. Staff work well and help us. Staff cater for all my needs. Staff comments include: Staff training is kept up to date. The home caters for everyones individual needs. Could be larger maintenance team ,more re-decoration and new furniture. We are good at assessing each service users needs on an individual basis and plan activities according to their needs,choices and abilities. We offer all service users a safe, clean and comfortable place to live. Staff support each and every service user to live a happy life. We promote individuals independence as much as possible. A great company to work for. Support is excellent for the service users as well as all
Care Homes for Adults (18-65 years) Page 4 of 8 staff members. Good level of staff training. A fantastic organization to work for,support is excellent for staff and service users. Listens to the individuals needs and follows their care plans. Meets the clients dietary needs. Needs refurbishing and new flooring. The home provides care tailored to meet every service users wants and needs. The home could benefit from refurbishment in sitting room area. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 18 The listening device should not be plugged in a public area as the need for safety of the person must be balanced with their privacy and dignity. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
