Latest Inspection
This is the latest available inspection report for this service, carried out on 20th May 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Eleni House.
Annual service review
Name of Service: Eleni House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jane Greaves Date of this annual service review: 2 0 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Boxted Road Colchester Essex CO4 5HF 01206842457 01206842457 manager_eleni@careaspirations.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Conditions of registration: Care Aspirations Limited Number of places (if applicable): Under 65 Over 65 8 8 0 0 The home may accommodate 8 people under the age of 65 years with a learning disability who may also have a physical disability Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Eleni House provides care for eight adults with a learning disability who have a range of complex needs, such as epilepsy and self-injurious behaviour. Eleni House is a purpose-built bungalow, built in 1997. It is one of several units grouped together on the outskirts of Colchester. It has eight single bedrooms, four of which provide en-suite facilities. The accommodation is spacious, with good access for wheelchair users and includes a lounge, separate dining room, sensory room and recently added spa pool. Attached to the unit is a sensory garden. The home has a mini bus and a pool car for people using the service. The weekly charge for a room at Eleni House is between £879.81 and £1435.32. This was the information provided at the time of key inspection in may 2008. People
Annual Service Review Page 2 of 6 No changes in registration in last 12 months considering moving to this home may wish to obtain more up to date information from the care home. An extra charge is made for hairdressing, toiletries and chiropody. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection on 15th May 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the manager has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The manager sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the service is still providing a good service and that they know what further improvements they need to make. The previous inspection visit of this service resulted in five good practice recommendations being made. These related to a) people living in the home having terms and conditions of residence (contract) explained to them and signed and dated. b) Peoples care plans being developed in a person centred way and in a format the individual can understand. c) Peoples activity plans need to accurately show their chosen leisure and social activities, reflecting their hobbies and interests. d) that the kitchen facilities are updated ensuring that all surfaces are wipe clean and e) Staff need to be informed of which organisations, including Social Services and the commission, they should report allegations of abuse to outside of the line management structure within the home and Care Aspirations organisation. The managers AQAA provided us with detail to show how they have made improvements incorporating these good practice recommendations. For example quotes have been obtained and plans are under way for the new kitchen to be fitted imminently. Staff training has been provided to enhance their skills for undertaking person centred care planning. Staff have in house training in adult safeguarding and the service has a named link contact within Essex County Council adult safeguarding team. This information shows us that the service is responsive and acts in the best interests of the people living there. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 15th May 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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