Latest Inspection
This is the latest available inspection report for this service, carried out on 17th March 2010. CQC found this care home to be providing an Adequate service.
The inspector found no outstanding requirements from the previous inspection report,
but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
For extracts, read the latest CQC inspection for Ellesmere House.
What the care home does well We saw that the staff were doing what they could to cope with the staff shortages that had occurred at the home recently. They had also improved their monitoring of the medication systems and storage ensuring that the right people would get medication when they need it. What the care home could do better: The home must maintain an accurate staffing rota to make it clear who may be responsible for any actions at any given time. The home must also have enough qualified, experienced and competent staff on duty to meet the needs of the people who live there. Random inspection report
Care homes for older people
Name: Address: Ellesmere House Church Hill Ellesmere Shropshire SY12 0HB one star adequate service 23/12/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Michael Moloney Date: 1 8 0 3 2 0 1 0 Information about the care home
Name of care home: Address: Ellesmere House Church Hill Ellesmere Shropshire SY12 0HB 01691623657 01691623657 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Manager Post Vacant Type of registration: Number of places registered: Conditions of registration: Category(ies) : BestCare Limited care home 28 Number of places (if applicable): Under 65 Over 65 0 28 dementia old age, not falling within any other category Conditions of registration: 28 0 The maximum number of service users to be accommodatred is 28 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age not falling within any other category (OP) 28 Dementia (DE) 28 Date of last inspection Brief description of the care home Ellesmere House is a care home that is able care for up to 28 older people who have dementia. It is situated on the edge of the small Shropshire town of Ellesmere,
Care Homes for Older People Page 2 of 7 2 3 1 2 2 0 0 9 Brief description of the care home overlooking the scenic body of water after which the town has been named. The house is within easy walking distance of the town centre and all of its amenities and is next to a church. To the rear of the building as an ample off road parking for the use of visitors. It is an older building that was converted to its present use some time ago by the inclusion of such things as a shaft lift to aid the mobility of the people who live there. The manager is currently in the process of applying for registration with the Care Quality Commission. Care Homes for Older People Page 3 of 7 What we found:
We looked at the medication records of a number of the people who live in the home and these all appeared to be accurate and complete showing that the right person was getting the right medication at the right time. We walked around the building and looked at a number of bedrooms, the lounge and the dining room. All looked tidy and clean. We talked to one person who was sitting in her room. She had a drink on her table which she was able to reach. Her room looked neat and tidy. We talked to the staff and they told us that there were not always enough of them on duty to meet the needs of the people who live in the home as a number of them had been off sick with remainder of the team having to work longer hours to try to cover for them. We looked at the staffing rota and found it difficult to work out who had been on duty at any particular time. The proprietor told us that it had not been completed as he had instructed and that he would make sure that it was in the future. We looked at the recruitment records and saw that two new staff had started since the last inspection. Their records showed that full background checks had been carried out before they were allowed to work with the people in the home. Those checks were made to make sure, as far as possible, that those people were fit to work with vulnerable people. On the second day of this inspection the proprietor was present. He said that he was aware of the issues that had been found and he explained his plans to improve the service to people who live in the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 27 17 The home must maintain an accurate record of who is working in the home at all times. This is to make sure it is clear who has been responsible for which actions at any given time. 30/04/2010 2 27 18 The home must, at all times, 30/04/2010 have enough suitably qualified, competent and experienced people working at the home. This is so that they can meet the needs of the people who live there. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
