Latest Inspection
This is the latest available inspection report for this service, carried out on 30th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Elsdon Mews (26).
Annual service review
Name of Service: Elsdon Mews (26) The quality rating for this care home is: The rating was made on: two star good service 1 8 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janine Smith Date of this annual service review: 2 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Elsdon Mews (26) Hebburn Tyne And Wear NE31 1RE 01914833936 01914839747 ntawnt.elsdon@nhs.net Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Northumberland, Tyne & Wear NHS Trust Number of places (if applicable): Under 65 Over 65 8 0 The maximum number of service users who can be accommodated is: 8 The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Learning disability Code LD, maximum number of places: 8 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 26 Elsdon Mews provides ordinary housing for people with learning disabilities, many of who were formally resident in long stay hospitals. Elsdon Mews can provide personal care for up to eight people. The service cannot provide nursing care. The home is a purpose built bungalow and due to its design and layout it blends in well with other properties in the community. The house has two dining room/lounges, a kitchen/dining area, and eight single bedrooms. There is a garden at the back of the home which service users can use safely. The person managing the home has changed. 1 8 0 2 2 0 0 9 Annual Service Review Page 2 of 6 The home has wide passageways and is suitable for people who use wheelchairs. There are separate laundry and storage facilities. The home is situated close to the town centres of Hebburn and Jarrow and within close proximity to a range of local amenities and facilities. There are bus stops nearby which link with the main regional centres and the home has its own transport. The weekly fees payable are 980.91 pounds. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys were sent to the home for use by people using the service and from other people with an interest in the service but no replies were received at the time this document was written. We looked at information we have about how the service has managed any complaints. We also considered what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. We reviewed the he previous key inspection and the results of any other visits that we have made to the service in the last 12 months and we considered relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. They continue to consult the people who live there for their views. This is done in a number of ways including house meetings, review meetings and surveys. Since the last inspection, more of the staff have achieved a National Vocational Qualification at Level 2 and new staff were to start this training qualification. Staff are being given safeguarding training. The staff are given training about the medication system and daily stock chocks and audits taken place. There has been quite a bit of redecoration throughout the home. A fire risk assessment has been put in place and regular fire drills are carried out. The Commission received an anonymous complaint about the service which we asked the organisation running the home to investigate. We were happy with the way this was done. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. They have told us that there has been a change in management, which means the new manager will need to apply for registration with the Commission. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 15th February 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
