Care Home: Fairview

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What the care home does well The manager wrote in the AQAA: "We have a comprehensive admission and review process which enables us to identify and meet service user needs. Lifestyle Plans are comprehensive and clearly identify assessed needs and specify how they are to be met. We seek the views of service users /families / professionals and strive to meet suggestions and improve our service. Staff training is high priority and staff have a comprehensive induction plus annual appraisal which identifies individual and team training and development needs. Well over 90% of care staff have NVQ level 2 and staff continue to be registered for their award. Risk management is high priority all service users have appropriate risk assessments. Menus are nutritious/ varied/ flexible to suit individual needs as required. We have a well established complaints & compliments procedure. All staff have training in and are fully aware of Safeguarding Adults procedures. There is a daily activities programme in place. We have an effective odour control & cleaning schedule and continue to ensure that the home is well maintained. There are effective communication systems in place to ensure good knowledge and understanding of service user needs. Up to date, clear & transparent records are kept regarding finances and required documents." Staff have good knowledge of the people they care for and understand their behaviour. The availability of food and fluids is plentiful and staff make sure that people have enough to eat and drink. What the care home could do better: The manager and her staff continue to provide a safe and consistent level of care for people who live at the home. We have not made any requirements as a result of this visit. Random inspection report Care homes for older people Name: Address: Fairview Brooklands Avenue Seacroft Leeds West Yorkshire LS14 6NW three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Catherine Paling Date: 1 5 0 4 2 0 1 0 Information about the care home Name of care home: Address: Fairview Brooklands Avenue Seacroft Leeds West Yorkshire LS14 6NW 01132738980 01132738980 carol.burton@leeds.gov.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Sharon Lister Type of registration: Number of places registered: Conditions of registration: Category(ies) : Leeds City Council Department of Social Services care home 37 Number of places (if applicable): Under 65 Over 65 37 dementia Conditions of registration: Date of last inspection Brief description of the care home 0 Fairview is a two storey care home owned and operated by Leeds City Council to provide care for older people with dementia. It is situated in the Seacroft area of Leeds within easy reach of public transport routes and local amenities. The home has 34 permanent beds, the remainder being available for short term respite care. The first floor has passenger lift access. Bedrooms offer single occupancy with no en Care Homes for Older People Page 2 of 8 Brief description of the care home suite facilities. There are communal bathrooms and toilets throughout the building. Communal areas offer sufficient space for people to meet visitors in private. Restriction of movement within the home is kept to a minimum. Signs and pictures are used around the building to provide prompts which assist people to find their way around the home. The building opens onto an enclosed courtyard and has safe surrounding gardens. Information about the service is provided in a service user guide and statement of purpose. The home should be contacted directly for up to date information about charges. Care Homes for Older People Page 3 of 8 What we found: We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. The last visit to the service was on 29th May 2007. This was an unannounced visit by one inspector on 15th April 2010 who was at the home between 11:00 and 13:15. During the visit we talked to people living in the home, the staff and the registered manager about their experiences of living and working at Fairview. We also spoke with the General Practitioner (GP) and a visitor The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. These are some of the things we saw on our visit: There is a new registered manager of the service although she has worked at the home as acting manager since June 2009. The atmosphere at the home is relaxed and the staff team work well together. The GP told us that he feels that the staff team work well together and that they are a good team and there are good communications with the healthcare professionals. The GP spoke highly of the care provided at the service. The GP visits the home twice a week and provides good support to the staff. People living at the home told us that they are happy at the home. People said: I am very happy. They are very good to us I am well looked after at Fairview We spoke with one relative who has been visiting the home regularly for a long time and was very happy with the care provided: They do a service that as a family we could no longer provide We were told that the family have every faith in the care provided and that they were always contacted if their father became unwell. People were spending their time in different ways, some were chatting and some were singing with staff while others watched. The environment is quite spacious and there is plenty of space for people to wander safely. Staff are vigilant about making sure people get enough food and drinks throughout the day and night. There is clear and appropriate signage throughout the home, for example, for bathrooms, toilets and the dining rooms. Care Homes for Older People Page 4 of 8 What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. 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