Care Home: Fernleigh Care Home

What the care home does well Recent surveys received from residents stated that residents were satisfied with the home in general, that staff were friendly, care was good, rooms are clean, tidy and comfortable and there was a good choice of meals. Staff in the surveys returned said that good staff support was in place and that there was a good caring team of staff to assist residents with the only suggestions being to provide better seating outside with a shelter for smokers and improve the decor of the home, which management said that this was going to happen. What the care home could do better: To further improve the service management need to: Ensure that there is a formal written authorisation from the District Nurse as to which staff have been trained and are competent to change bandages. Staff must always refer to medical services if a potentially serious injury occurs to residents. COSHH products must always be kept securely. All staff must know how to follow the full SOVA procedure. Bedroom locks should be changed to ones that allow residents to get out of the bedroom. The Manager should receive administration support to allow more time for her to be with residents and supervise staff. A survey stated that clothes go missing and the clothes that are not theirs are supplied to residents. Random inspection report Care homes for older people Name: Address: Fernleigh Care Home 37 Tamworth Road Ashby De La Zouch Leicestershire LE65 2PW two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Keith Charlton Date: 0 5 0 6 2 0 0 9 Information about the care home Name of care home: Address: Fernleigh Care Home 37 Tamworth Road Ashby De La Zouch Leicestershire LE65 2PW 01530414755 Telephone number: Fax number: Email address: Provider web address: avvsim.care@gmail.com Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Avvsim Care Ltd care home 27 Number of places (if applicable): Under 65 Over 65 27 27 27 5 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability Conditions of registration: 27 27 0 5 The maximum number of service users who can be accommodated is: 27. The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are with the following categories: Old People, not falling within any other category - Code OP Dementia - Code DE and DE(E) Mental Disorder, excluding learning disability or dementia - Code MD and MD(E) Physical Disability - Code PD and Code PD(E). Date of last inspection Care Homes for Older People Page 2 of 8 Brief description of the care home Fernleigh Care Home is situated in the west of the county of Leicestershire, and is close to the local shops and parks of Ashby de la Zouch. The home provides accommodation for older people either with or without a physical disability and/or a mental disorder. Part of the home is a converted older property, with the addition of a new extension. This has resulted in some of the rooms having en-suite facilities. The majority of the bedrooms are single, with four shared rooms also available, many of the bedrooms having views of the garden. There is a choice of lounges where individuals can relax, a dining room and many of the bedrooms have views of the garden. The mature gardens contain a range of mature trees and shrubs that fits in well with the rest of the residential properties in the area. The Statement of Purpose sets out the aims and objectives of the home, which includes the Service Users Guide. This information is available on request. A copy of the most recent inspection report is available on request. A copy of the Commission for Social Care Inspection (CSCI) registration certificate and Employers Liability of insurance certificate is displayed in the entrance to the home. Care Homes for Older People Page 3 of 8 What we found: We followed up issues from the recent Safeguarding of Vulnerable Adults Meeting. We found that Management had followed up a number of issues from this including making referrals to the Deprivation of Liberty Agency, that bolts had been removed from the front door to ensure fire safety was enhanced, that inappropriate locks and obstacles had been removed from bedroom doors and that there had been a verbal agreement with the District Nurse regarding staff being able to change bandages for residents. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 9 Regulation 13 In accordance with the Care 31/08/2008 (2) Homes Regulations 2001 Act. The registered person must make arrangements for the safe administration of medicines prescribed for the people they care for. This includes eye medications. 2 9 13 (2) In 2007 the law changed. All 31/08/2008 care homes, whether providing nursing or personal care, must now keep controlled drugs (CD) in a controlled drugs cupboard. In brief, the requirements for CD storage are: metal cupboard of specified gauge specified double locking mechanism fixed to a solid wall or a wall that has a steel plate mounted behind it fixed with either Rawl or Rag bolts. Care Homes for Older People Page 5 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 8 12 There must be written authorisation from medical services that staff are competent to change dressings and that residents are always referred to medical services for all potentially serious injuries. To ensure the health of residents is fully protected. 09/07/2009 2 8 13 All potentially serious household products must be fully secured. To ensure the health of residents is fully protected. 10/06/2009 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 2 8 18 To check with a suitable professional that the Moving and handling assessments for residents is accurate. That all staff are fully aware of Safeguarding and Whistleblowing procedures. Page 6 of 8 Care Homes for Older People Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 3 4 19 31 That the locking system to bedroom doors is replaced by that with a facility to ensure residents cannot be locked in. That the Manager is provided with administrative support to ensure that there is time for regular contact with residents and observation of staff practice. Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. 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