Latest Inspection
This is the latest available inspection report for this service, carried out on 24th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Frenchay Mews.
Annual service review
Name of Service: Frenchay Mews The quality rating for this care home is: The rating was made on: two star good service 2 0 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Vanessa Carter Date of this annual service review: 1 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 35-37 Lower Church Road Weston Super Mare North Somerset BS23 2AQ 01934624330 01934624330 frenchaymews@btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : past or present alcohol dependence past or present drug dependence Conditions of registration: Mrs Anne Edwards Number of places (if applicable): Under 65 Over 65 19 19 0 0 The Registered Manager should commence NVQ4 Care Management training in 2003 and complete this before 2007. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Frenchay Mews is one of two homes owned by the Frenchay Group FRESH, and offers a person-centered programme for individuals working towards recovery from addiction. It is sited in the seaside town of Weston Super Mare, close to local amenities. It is registered with the Care Quality Commission (CQC) to provide a service for up to 19 younger adults aged between 18 and 65. The provider is Anne Edwards and the registered manager is Anne Matthews. The service provides single and shared accommodation. Communal space is adequate. Toilet and bathing facilities are adequate.
Annual Service Review Page 2 of 6 2 0 0 1 2 0 0 9 Information about the current cost of placement can be obtained from the service . This amount would be paid by the funding authority with a service user contribution being made by each person. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection that we completed on 20 January 2009. At that time we judged that the people who were staying in the home, undergoing a treatment plan, were being provided with a good quality service. We planned to inspect the service again within two years and to complete a service review after one year. Prior to this review we asked the service to complete their annual quality assurance assessment (AQAA). The AQAA is a self-assessment document that focuses on how well outcomes are being met for people receiving care and support from the agency. It also asks them to give us some numerical information about the service. We sent surveys to the home manager to be given out to people who are staying in the home. We have looked at what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report dated 20 January 2009 was looked at to see if there was anything we had asked the service to address at that time. What has this told us about the service? The home manager sent us the annual quality assurance assessment (AQAA) within the timescale we had set. It was clear, had been completed in detail and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that, although the home is being affected by a lack of funding for placements, they have a plan of further improvements they intend to make. They told us that they are planning changes to the pre-admission process so that people can visit beforehand, that the home is refitted and refurbished as necessary and each persons care and support is kept under constant review. They told us about the diverse needs of the people who stay in the home and the peer group support that is encouraged to empower people to meet their goals and expectations. We sent out 10 survey forms to the home manager and we received five back. All five told us that they had been involved in the decision to move to the home and that they had been given enough information so they knew what the service had to offer. Three people said that the counselors were totally committed to ensuring that their treatment programme was successful - they are supportive and caring, they focus upon my needs to gain a good recovery programme and they care very much about our recovery. The home have continued to notify us of any events and have shown that they have managed situations well. We have not been notified of any concerns or complaints about Frenchay Mews. Following the last key inspection in January 2009, no requirements or recommendations were made. All assessed standards were being met. By analyzing the information in the AQAA, we are assured that this is still the case. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan as a result of this annual service review, and will do a key inspection before 20 January 2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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