Care Home: Fulford Nursing Home

What the care home does well The home continues to provide good outcomes for people in Key Outcome Areas. Health and personal care-One care plan was inspected. This was comprehensive and contained relevant risk assessments pertinent to the individual. People were observed looking clean and well cared for. Care plans were regularly audited, reviewed and evaluated. Input from health care professionals was evident and daily records confirmed that staff are meeting people`s needs and recording them. There are enough staff in the home to ensure people are comfortable, safe and have their care met in a dignified manner. Complaints and Protection-the home continue to monitor concerns and complaints. One issue has been recently investigated which was found to be unsubstantiated. Staff have received safeguarding training and information is available regarding `Whistle Blowing` procedures and how to make a safeguarding referral to social services. Management and Administration-The home is run in the best interest of people using the service. The manager is open, friendly and professional. She regularly chats with people to ensure they are happy with the care they receive. A quality assurance system is in place where audits of care systems take place. Meetings with staff, people using the service and their relatives are regular occurences. Questionnaires will be sent out to people in due course to find out how the service can improve. This is acted upon by the manager and provider of the service. What the care home could do better: No requirements or recommendations were made during this visit. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Fulford Nursing Home 43 Heslington Lane York North Yorkshire YO10 4HN The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jo Bell Date: 0 9 0 1 2 0 0 9 Information about the care home Name of care home: Address: Fulford Nursing Home 43 Heslington Lane York North Yorkshire YO10 4HN 01904654269 01904651919 fulfordnursing@tiscali.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Mr Raymond Hancock care home 28 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 old age, not falling within any other category 0 Over 65 28 Conditions of registration: 40 years plus Date of last inspection Brief description of the care home Fulford Nursing Home is a privately owned care home offering nursing care for up to 28 service users. The home is a large detached property with well-maintained grounds. Service users can access the facilities in Fulford, which include shops, a local church, library, schools, hairdressers and the GP surgery. Information is provided in the service user guide and statement of purpose. Inspection reports are also available for people to read so that they have relevant information about what the home can offer them. Care Homes for Older People Page 2 of 6 What we found: A random visit took place on Friday 9th January 2009. This was to confirm that the service continues to provide good outcomes for people. One inspector spent two hours at the home. During this time aspects of health and personal care, complaints and protection and management and administration were inspected and discussed. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 3 of 6 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 4 of 6 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. 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