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Care Home: George Edward Smart Homes

  • Stepney Drive Scarborough North Yorkshire YO12 5DJ
  • Tel: 01723375709
  • Fax: 01723500717

George Edward Smart Homes are situated in a mature residential area of Scarborough, about one mile from the railway station and the town centre. The home comprises two connected buildings, Combe Hay, built in 1958, and Fawcett House added ten years later. Both buildings have two floors, with service users bedrooms on both levels. All are en suite. George Edward Smart Homes provide personal and social care for 61 residents. Nursing care is not provided. There is a varied social calendar, and recreational activities are available for those residents interested in participating. The home is set well back from the road in mature, formal gardens. There are parking facilities at the front of the building. Information is given to new and existing service users to the home detailing the accommodation, facilities and services provided. The weekly fee quoted by the registered manager at the last key inspection was between £325.50 and £651.00 per week depending on the size of personal accommodation. The charge for over sixty per cent of rooms was £378.00 per week. For up to date fees, please contact the home direct. Additional charges not covered by the fee are hairdressing, private chiropody, newspapers and magazines, taxi fares or dial-a-ride service at cost price. People who live in the home may do their own laundry if they wish. Charges are made on a cost per item basis where staff at the home wash the laundry.

Residents Needs:
Old age, not falling within any other category

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for George Edward Smart Homes.

Thematic inspection report Care homes for older people Name: Address: George Edward Smart Homes Stepney Drive Scarborough North Yorkshire YO12 5DJ three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a thematic inspection of this care home. A thematic inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karen Ritson Date: 1 4 0 4 2 0 1 0 Information about the care home Name of care home: Address: George Edward Smart Homes Stepney Drive Scarborough North Yorkshire YO12 5DJ 01723375709 01723500717 admin@george-edward-smart-homes.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Elaine Margaret Heritage Type of registration: Number of places registered: Conditions of registration: Category(ies) : George Edward Smart Homes care home 61 Number of places (if applicable): Under 65 Over 65 61 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is: 61 The registered person may provide the following category of service only: Care Home only, Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category, Code OP, maximum number of places 61 Date of last inspection Brief description of the care home George Edward Smart Homes are situated in a mature residential area of Scarborough, about one mile from the railway station and the town centre. The home comprises two connected buildings, Combe Hay, built in 1958, and Fawcett House added ten years later. Both buildings have two floors, with service users bedrooms on both levels. All Care Homes for Older People Page 2 of 8 Brief description of the care home are en suite. George Edward Smart Homes provide personal and social care for 61 residents. Nursing care is not provided. There is a varied social calendar, and recreational activities are available for those residents interested in participating. The home is set well back from the road in mature, formal gardens. There are parking facilities at the front of the building. Information is given to new and existing service users to the home detailing the accommodation, facilities and services provided. The weekly fee quoted by the registered manager at the last key inspection was between £325.50 and £651.00 per week depending on the size of personal accommodation. The charge for over sixty per cent of rooms was £378.00 per week. For up to date fees, please contact the home direct. Additional charges not covered by the fee are hairdressing, private chiropody, newspapers and magazines, taxi fares or dial-a-ride service at cost price. People who live in the home may do their own laundry if they wish. Charges are made on a cost per item basis where staff at the home wash the laundry. Care Homes for Older People Page 3 of 8 What we found: This random inspection took place on 14th April 2010. A random inspection is one in which select areas of compliance are considered, rather than all key areas of care provision. The inspection took six hours. This includes time spent gathering information and examining documentation before and after a site visit and in writing the report. This service provides a three star, or excellent service. Information for this inspection was gathered from the following. 1. Speaking with people using the service. 2. Speaking with staff. 3. Notifications sent to the commission from the service since the last inspection. 4. The Annual Quality Assurance Assessment (AQAA) sent to us by the service. 5. Examining information regarding the service on the file kept by CQC. 6. Considering comments made by relatives, health care and social services staff. 7. A tour of the premises. A senior member of staff was available throughout the site visit. What the care home does well: The home places an emphasis upon people living as full and interesting a life as possible within their capacity, taking into consideration personal preferences. Residents follow their own pursuits and the AQAA shows that the home enables events and chosen recreation to take place. Residents take an active part in the home and there are regular meetings where people can voice their opinions. The home has developed a new bedroom browser which gives extra information to people who may wish to live at the home. The recreational programme is updated to reflect peoples interests. Medication handling is safe. Menus have been improved with more local produce being sourced and daily deliveries of fresh fruit and vegetables. A number of people living at the home were spoken with during the site visit. People had very positive things to say about their lives at G. E. Smart. One person said: They do an excellent job here. The staff are very kind and helpful. Another person said: When I have days like today when I feel too tired to go down into the lounge they are very good, and keep popping up to see if there is anything I want. another said. The grounds are beautiful and when my (relative) comes, we can have a walk around and look at the pond. Another person said: The meals here are very good. We often discuss menus and if we ask for something they do their best to provide it. Care Homes for Older People Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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