Care Home: Hamilton House

What the care home does well The homes keeps clear records of changes in health care needs including when additional input was required from other professionals. All records of accidents and incidents were recorded and investigated to prevent further injury to people. All staff have received updated training appropriate to their role. What the care home could do better: All creams with a prescribed named should be used for that person only to prevent cross infection. Inspecting for better lives Random inspection report Care homes for older people Name: Address: Hamilton House 23 Houndiscombe Road Mutley Plymouth Devon PL4 6HG two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kim Fowler Date: 0 4 0 2 2 0 0 9 Information about the care home Name of care home: Address: Hamilton House 23 Houndiscombe Road Mutley Plymouth Devon PL4 6HG 01752265691 01752662367 lizglover@yahoo.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Penton Homes Limited care home 34 Number of places (if applicable): Under 65 Over 65 0 34 dementia old age, not falling within any other category Conditions of registration: 34 0 The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (Code OP) Dementia (Code DE) The maximum number of service users who can be accommodated is 34. Date of last inspection Brief description of the care home Hamilton House is a large care home owned by Penton Homes Ltd. and situated near Mutley Plain, Plymouth. The home can accommodate 32 people and are also able to accommodate people with Dementia. Hamilton House consists of two large houses converted into one. A passenger lift provides access to all floors, however there are Care Homes for Older People Page 2 of 7 Brief description of the care home steps leading to some landings that may pose a difficulty for residents with restricted mobility. The current fees for the home range from 333 pounds to 368 pounds a week. This may vary depending on individual need. Other items not included in the fees are the cost of chiropody, hairdressing, transport and personal items. Information regarding the services provided can be obtained directly from the home. Care Homes for Older People Page 3 of 7 What we found: We found that Hamilton House held clear records for people currently requiring input and treatment from the District Nurse team. This included information in the daily records and individual care plans as well as the designated District Nurse file held in individual bedrooms. We found that staff were using suitable lifting equipment when moving people and wore protective clothing when assisting people with personal care needs. The staff were able to confirm they had received regular manual handling training and Infection Control training organised by the home. We found that the senior staff were fully aware of individuals care and medical needs for people living in the home as well as being aware of the recent accidents and incidents effecting the well being of each person. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations 1 26 Creams with a prescribed name should be used for that person only to prevent the spread of infection. Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 or Textphone: or Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). 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