Latest Inspection
This is the latest available inspection report for this service, carried out on 13th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Handsworth Wood Road.
Annual service review
Name of Service: Handsworth Wood Road The quality rating for this care home is: The rating was made on: three star excellent service 2 7 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Bennett Date of this annual service review: 1 2 0 3 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: 133 Handsworth Wood Road Handsworth Wood Birmingham West Midlands B20 2PJ 01215548053 01215548616 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: South Birmingham Primary Care Trust Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users to be accommodated is 6. The registered person may provide the following category of service only: Care Home with Nursing (Code N) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 6 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 133 Handsworth Wood Road has been developed into one home from two large Victorian houses. The building has retained many original and character features. The rooms are large, and the home has a feeling of space. Midland Heart own the building. The registered providers are South Birmingham Primary Care (NHS) Trust. 2 7 0 1 2 0 0 9 Annual Service Review Page 2 of 7 There are six single bedrooms, one of which is on the ground floor with an en suite bathroom. There are two lounges, a dining room, a smoking room, laundry room, a large entrance hall, six toilets, three shower rooms, and one bathroom. On the second floor of the home are additional rooms used for meetings and as a staff office. The home has a passenger lift. The home has a large garden. There is a covered courtyard, covered seating area, and summerhouse in the garden. The home has a vehicle towards which the people living there financially contribute. The inspection report is available in the home for visitors who wish to read it. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people living at the home. It also gave some numerical information about the home. What the home has told us about things that have happened there, these are called notifications and are a legal requirement. The previous key inspection report of 27th January 2009. What has this told us about the service? The home sent us their AQAA when we asked for it. The AQAA told us about how they have made improvements since our last visit to ensure the best outcomes for the people who live there. For example, since our last visit improvements have been made including: They have successfully supported and liaised with the Supported Living Outreach Team about one person who moved put of the home who found some aspects of community living challenging. They have provided activity and jobs boards for the people living there to use daily so that each person knows what they are doing each day. This includes pictures and photographs making it easier for people to understand. The Wii games console has proved to be a popular exercise tool, as well as a focus of fun and laughter in the home. All the people living there have been able to get involved in using this and it has helped people who do not like going to gyms to do some exercise. They have bought a smoothie maker. This has encouraged people to have more fruit so helping them to have a healthy diet. One person who said that people found it hard to understand what he was saying has been referred to a speech and language therapist at his request. This will help him with this and reduce his anxieties. Staff have had more training so they know how to support the people living there and safeguard them from harm. New dining table and chairs have been provided for the middle lounge. This has given people an opportunity to sit alone at mealtimes if they want to or with just one member of staff. The garden paths have been relaid and new slabs provided where needed so it is safe for people to use. Annual Service Review Page 4 of 7 Heaters have been bought for the lounges to supplement the heating so that the people living there can maintain the heat to their choice. The home told us about improvements they are currently undertaking or plan to do in the next twelve months. They are going to update the statement of purpose using pictures. This will give people the information they need about the home in a way that is easier for them to understand. They are going to use pictures in care plans to help people to understand them better so they can have more input into these. They are going to educate staff and the people living there in the diversity of other cultures by obtaining information and using DVDs. They will include this in staff meetings and meetings with the people living there to expand their knowledge and understanding. To make referrals to a befriending service for people who want this to widen their opportunities to make friends and relationships. Staff are to have training in how to do 1: 1 observations looking specifically at people who have a forensic (where a person has been involved in the Criminal Justice System) background. They are also going to offer staff training in the specific needs of caring and working with people with forensic needs. This will help to ensure the safety of the person, other people living there and the public. They are going to look at purchasing road salt to make the outside of the home safer in icy and snowy weather. The people living there are to be involved in recruiting new staff so they can have more choice in who works with them. They are considering having a member of staff work from 16:00 to 12 midnight to help the two night staff at a busy time and to offer people an opportunity for late evening activities. To liaise with the relatives of the people living there, involving them in audits and questionnaires to seek their views about the home. In February we met with a senior manager from the organisation to discuss their proposals for the future development of the service and who it would provide a service to. The people who live there and their relatives would need to be consulted about any plans that the organisation has, to ensure their views are considered. There have been no complaints about the home and no safeguarding investigations have been undertaken. The home tells us about important things that happen to people and show that they manage issues well. We looked at the information available to us and our judgement is that the home is still providing an excellent service and they know what further improvements they need to
Annual Service Review Page 5 of 7 make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 27th January 2012. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people who live there. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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