Latest Inspection
This is the latest available inspection report for this service, carried out on 14th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Holicote.
Annual service review
Name of Service: Holicote The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Tom Moody Date of this annual service review: 0 9 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 93 Newton Lane Darlington Durham DL3 9HH 01325469707 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Darlington Borough Council Number of places (if applicable): Under 65 Over 65 5 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Holicote is a care home providing personal care and accommodation on a short-break basis for up to five adults (aged 18 - 65) with learning disabilities. It is a local authority home (Darlington Borough Council), which operates as part of local (joint health and social services) learning disability services. Holicote is a purpose built bungalow, situated in the Cockerton area of Darlington. There is convenient access to public transport nearby. Service users stay in single bedrooms. 2 bedrooms are suitable for people who also have physical impairments. Suitably equipped bathrooms / toilets are provided. Stays at Holicote are for agreed periods to provide respite care for both the service user and their carers at home. Service users can also stay at Holicote for shorter periods, during the day or evening, or for a meal. Fees charged by the home are #715 per week. If people stay for just a teatime meal
Annual Service Review Page 2 of 5 they pay #3.50 for this. The home has a copy of the service user guide, statement of purpose and copies of recent inspection reports, are available. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at any information we have received about Holicote since the last Annual Service Review on 09 December 2008. This information included the Annual Quality Assurance Assessment (AQAA). This is a self-assessment document that the manager has completed to tell us how well the home is meeting the needs of the people who live here. We looked at any events or changes that the home has told us about. These are called notifications and it is important that the home keeps us up-to-date about anything that affect the well-being of people who use this service. The Home is very good at keeping us informed. What has this told us about the service? The home sent us the Annual Quality Assurance Assessment (AQAA) when we asked for it. It gave us all the information we asked for. The AQAA has clear evidence of planning to improve the service and development in areas such as care planning, meeting with service relatives, and staff training. AQAA shows that all staff receive training in all mandatory areas and National Vocational Training (NVQ) The home has improved contacts with the surrounding community The AQAA show that the home still provides a very good standard of accommodation, that it is well-decorated and properly maintained. Service users have a personal support plan and are consulted about how the home is run. The home continues to let us know when things have happened and they have shown us that they manage issues well. The home works well with us and has shown us that its service continues to provide excellent outcomes for the people who live here. Our judgement is that the home is still providing a good service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 09 December 2010 However we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people who live here. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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