Latest Inspection
This is the latest available inspection report for this service, carried out on 21st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Holly Lodge Court Care Home.
Annual service review
Name of Service: Holly Lodge Court Care Home The quality rating for this care home is: The rating was made on: two star good service 2 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Martin Hefferman Date of this annual service review: 1 0 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 97 Fosse Way Syston Leicester LE7 1NH 01162692168 01162692168 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Holly Lodge Court Ltd Number of places (if applicable): Under 65 Over 65 10 0 The maximum number of service users who can be accommodated is: 10 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Holly Lodge Court provides care to ten people with learning disabilities. The home is on a main road close to Syston town centre. People who use the service live in a large detached house. Bedrooms are on the ground and first floors. There is a large garden to the rear of the property. At the time of the last inspection, fees ranged from £347 to £900 per week. 2 3 0 2 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the home. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the home. - Surveys returned to us by people using the service and from other people with an interest in the service. - What the home has told us about things that have happened in the service. These are called notifications and are a legal requirement. - The previous key inspection. - What other people have told us about the service. The last inspection took place on 23rd February 2009. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us most of the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service, they continue to make improvements and they know what further improvements they need to make. The AQAA indicates that people who use the service went to Butlins in June 2009 and that a trip to Blackpool is planned for November. People who use the service will be actively involved in reviewing their person centred plans over the course of the next twelve months. The premises are being refurbished and improvements have been made to the grounds and access to the home. Staff members have completed a sixteen week distance learning course on the safe handling of medication. They have also undertaken training on issues such as first aid, fire safety, food hygiene, health & safety, manual handling and the protection of vulnerable adults. People who live at Holly Lodge Court have told us that they are happy there. They are encouraged to make decisions about their lives and are treated with dignity & respect. We received comment cards from ten people who use the service on this occasion. All continue to be satisfied with the quality of the support they receive. When asked what the home does well, their comments included the following: Look after me; Going on holiday. Going on daytrips. Going out for walks; The home does well looking after me; Holidays, activities. Any issues that were raised by people who use the service were brought to the attention of the registered provider. We also received comment cards from five members of staff. When they were asked what the home does well, they stated: Looks after the residents and meets their every need; It lets its residents have their own choice and supports them when they want to do something. They let the residents decide what they want to do; Caters for all the residents needs and provides activities & holidays to stimulate the residents; Annual Service Review Page 3 of 5 The residents are treated with dignity & respect; have lots of activities / holidays; go out on trips; have a good & varied diet. Two requirements were made at the time of the last inspection, one of which related to the keeping of appropriate records of the administration of all medication, the second to the need to assess the risk of fire associated with issues identified during the course of the inspection & to take appropriate action. A new manager has been appointed since the date of the last inspection. She is in the process of applying to be registered with us. What are we going to do as a result of this annual service review? We will undertake a random inspection before 23rd February 2010 to check on compliance with requirements made at the time of the last key inspection. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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