Latest Inspection
This is the latest available inspection report for this service, carried out on 6th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Holmfield Nursing Home.
Annual service review
Name of Service: Holmfield Nursing Home The quality rating for this care home is: The rating was made on: two star good service 1 3 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie McGarry Date of this annual service review: 0 1 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 291 Watling Street Nuneaton Warwickshire CV11 6BQ 02476345502 02476329664 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Delia Margaret Myers Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Haydn-Barlow Care Ltd Number of places (if applicable): Under 65 Over 65 0 1 22 0 The maximum number of service users who can be accommodated is: 22 The registered person may provide the following category of service only: Care Home with Nursing (Code N); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) 22 Physical Disability (PD) 1 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Holmfield is situated on the A5 in between the towns of Hinckley and Nuneaton. The home is registered to provide nursing care for up to 22 elderly service users. Service
Annual Service Review Page 2 of 6 1 3 0 3 2 0 0 9 user accommodation is provided on two floors, access to the first floor is by stair lift for those who are unable to manage stairs. The home has garden areas to the front and rear of the building. Ample parking is provided to the front of the property. The current owner Haydn-Barlow Care Ltd has owned the home since end of September 2003. The current scale of charges is not shown in the Service User Guide but additional charges are made for chiropody, hairdressing, toiletries and newspapers/magazines. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection and annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment within of the required timescales, the director completed this. This was completed to an adequate standard. We were told how the home ensures that people who use the service are consulted on things that matter to them. For example, the AQAA tells us We have a quality assurance programme designed by Sovereign Healthcare Development Ltd. Part of this programme includes questionnaires sent to service users, next of kin and stakeholders. We also talk regularly on a one to one basis with service users, relatives and other stakeholders and we encourage residents and relatives to be involved. People using the service are encouraged to maintain links with families, friends and the community. The AQAA tells us Residents are cared for in a respectful manner. Relatives and friends are free to visit at any time and are made to feel welcome. Residents are free to to make decisions relating to their daily lives such as when to get up or go to bed, what to eat, whether to join in activities or not and where to spend their time. They are free bring in their own possessions and to personalise their rooms. Care plans detail person centred care and individual activity needs. 100 of care staff have achieved a minimum of level two in the National Vocational Qualification in care. This should mean that staff should have the necessary skills and knowledge to provide a good standard of support to the people who live there. The AQAA states that 100 of permanent care staff have received training in safe food Annual Service Review Page 4 of 6 handling and no staff are employed without two references and a criminal record check, indicating clear and robust procedures for the recruitment of all staff and volunteers. The home continues to let us know about things that have happened since our last key inspection. We received two completed surveys from people who live at Holmfield Nursing Home. They said they always receive the care and support they need and they know how to raise concerns, if necessary. People commented: Staff very good; The standard of care is very good. The staff have a happy and caring nature, always ready with a smile or joke and of course a helping hand. What could be improved : Possibly some updating could be done; Better meals, more activities. The AQAA tells us that all the required policies and procedures are in place. The service has received one complaint in the last twelve months, we are informed that this was not upheld. The home has not had to make any referrals to the local authority for investigation under the safeguarding of vulnerable adults protocols. We have looked at all the information available to us and in our judgment the service continues to provide a good service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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