Latest Inspection
This is the latest available inspection report for this service, carried out on 15th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Homelands.
Annual service review
Name of Service: Homelands The quality rating for this care home is: The rating was made on: three star excellent service 1 3 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Robert Pettiford Date of this annual service review: 1 1 0 2 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: Homelands Forge Hill Aldington Ashford Kent TN25 7DT 01233721229 Telephone number: Fax number: Email address: Provider web address:
www.canterburyoasttrust.org.uk Canterbury Oast Trust Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 8 0 The maximum number of service users who can be accommodated is: 8 The registered person may provide the following category of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Homelands is registered to provide accommodation, personal care and support to eight people who have a learning disability, but are physically able. The premises is a listed 17th Century house which is approximately 15 minutes walk from the village shop and 10 minutes from the local pub. It is owned and operated by The Canterbury Oast Trust (C.O.T.), a charitable organisation. A full time team of staff support people each day. Situated in a rural location overlooking Romney Marsh, the house has many interesting
Annual Service Review Page 2 of 7 1 3 1 1 2 0 0 8 features, and is extremely attractive inside and out. Communal facilities include a poolroom, spacious dining and lounge areas, and a large garden with a patio. The kitchen and laundry facilities are fully accessible. All bedrooms are registered for single occupancy. Staff have their own dedicated sleep-in facilities and office area. Public transport is infrequent in Aldington, so the home has access vehicles. A woodland management project operated by C.O.T. is situated nearby; this is used for service user work experience and recreational use and is also open to the public. Previous inspection reports are available from the home. The weekly fees for this service are according to assessment. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The last Inspection report showed on 13/11/08: The AQAA showed and it was evidenced that staff are dedicated and flexible and many have known the residents for many years allowing good continuity and meaningful relationships to have been built. Furthermore, good communication, trust and mutual respect are evident. Staff work hard to ensure that residents feel valued and that every opportunity is afforded them for enjoyment and development. Service users have the opportunity to express their preferences and individuality through resident meetings. Staff supervision takes place regularly and morale is good. The home itself is attractive and well maintained and provides a warm, safe and enriching environment for residents. The home and its staff are committed to supporting the residents in accordance with their needs. This was evidenced through the care plans, which detailed the areas of support that the resident needed and how this support is provided by the staff. The deputy manager is actively involved in the day-to-day management of the home and works with staff and residents. Residents expressed a great deal of satisfaction of the care provided and the staff are very supportive of the management and have a positive ethos. Some recommendations were made during the inspection process which the deputy manager stated would be addressed. Annual Service Review Page 4 of 7 The home did send us their annual quality assurance assessment (AQAA). The information they gave us was comprehensive of a good quality and showed a lot of information. The AQAA along with other information and intelligence contained sufficient information to contribute towards making a judgement about the frequency of inspections. The AQAA detailed a range of improvements that had been made to the home and to the delivery of care to the service users. What the home considers it does well The AQAA states: Provides high staff ratio trained support appropriate to service users needs. Consults service users on decisions and promotes communication through use of photos and symbols and sign language Promotes independence through preferred method of support. Encouraged ordinary living and work outside the organisation. Promotes health care, healthy lifestyle, activity, self medication and self management of finances. Promotes people to experience new things and take risks in life and occupation. Promote education, inclusion and development What the home considers has improved over the last 12 months The AQAA states: Accessed a wider variety of activities and training including independent travel, self medication and managing own finances. Increased level of communication between service users and staff and health professionals. Accessed more training for staff and service users Continued to update and revamp person centred plans. Continued improvement of decoration of home and environment What the home considers it could do better. The AQAA states: Improve the communication at service user meetings, Improve use of email system for service users. Improve awareness among service users of advancing technology and how this can assist individuals. Implement keyworker meetings and support for the staff and service users. Devise a welcome pack for service users Any notifications received made on evidence available did not give the Commission cause for concern in the context of the service provision and were seen to be managed appropriately. In the view of the completed AQAA and no negative intelligence we do not propose to change the current inspection schedule. What are we going to do as a result of this annual service review? Annual Service Review Page 5 of 7 We are not going to change our inspection plan. This Annual Service Review will not change the quality rating for the Home. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
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