Latest Inspection
This is the latest available inspection report for this service, carried out on 30th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Hutton Avenue (13).
Annual service review
Name of Service: Hutton Avenue (13) The quality rating for this care home is: The rating was made on: two star good service 1 7 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Ellis Date of this annual service review: 1 7 0 2 2 0 1 0 Annual Service Review Page 1 of 4 Information about the service
Address of service: Hutton Avenue (13) Hartlepool TS26 9PN 01429854294 01429854099 Telephone number: Fax number: Email address: Provider web address:
www.voyagecare.com Milbury Care Services Ltd Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability Number of places (if applicable): Under 65 Over 65 8 8 0 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Hutton Avenue is a Residential Care Home providing nursing and residential care services for up to 8 adults in the Categories of Learning Disability (LD) and Physical Disability (PD). Hutton Avenue is located in a residential area of Hartlepool and within walking distance of the town centre and its amenities. Hutton Avenue is a large converted detached house providing suitable living accommodation for its residents. The accommodation at Hutton Avenue comprised of 8 single en-suite bedrooms, communal bathrooms, a kitchen, lounges, dining room , office and staff sleep over facilities. There are enclosed garden areas to the rear of the house and a small number of dedicated car parking spaces to the front of the building. 1 7 0 2 2 0 0 9 Annual Service Review Page 2 of 4 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We examined the homes Annual Quality Assurance Assessment, which is the homes self-assessment of its performance to date. We looked at surveys that people who use the service and staff had completed and returned to us with their comments. We considered notifications made by the service and sent to us about significant events. We reviewed the findings of the last key inspection carried out on 17th February 2009 What has this told us about the service? Hutton Avenue (13) continues to do well against most of the National Minimum Standards concerning Younger Adults, in terms of positive outcomes for the people who use the service. People who use the service and their representatives indicate that they are happy living at there. Typical comments received from people who use the service and staff included: I usually make decisions about what I do each day. I can do what I want to do during the day. I can do what I want to do in the evening and at the weekend. I know who to speak to if I am not happy. The home is always fresh and clean. The staff always treat me well. We work well as a team to ensure best practices. We promote independence and choice on a daily basis. We ensure individuality for each service user. The service takes a person centred approach, providing individualised care. The home has good professional relationships with external health and social care agencies. The service is well managed and there are good quality assurance systems in place, with support from external senior managers. The home has a good staff team of well trained nursing and care/support staff, although only a minority of care staff have completed qualifications in Care at National Vocational Qualifications (NVQ) level 2 or above. There are good staff induction and other training programmes organised by the home, including person centred care. The personal care and support provided is good. What are we going to do as a result of this annual service review? The service is progressing well and its Quality rating continues to be good. There is no intention to carry out a key inspection of Hutton Avenue (13) before October 2010. However, the service will be subject to continuous monitoring and annual review and may receive an inspection at any time. Annual Service Review Page 3 of 4 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 4 of 4 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
