Latest Inspection
This is the latest available inspection report for this service, carried out on 8th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Inchmahome Residential Home.
Annual service review
Name of Service: Inchmahome Residential Home The quality rating for this care home is: The rating was made on: two star good service 0 9 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Small Date of this annual service review: 2 9 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 11 The Avenue Trimley St. Mary Felixstowe Suffolk IP11 0TT 01394285675 Telephone number: Fax number: Email address: Provider web address:
margaret@cephas-care.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Mr Christopher James Hewson Number of places (if applicable): Under 65 Over 65 4 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Inchmahome was opened as a residential home for adults with learning disabilities in 1994. It is registered to accommodate and care for up to four residents. The home is part of the Cephas Community Care group. Inchmahome consists of a single storey building in a residential area of Trimley St Mary, close to all local facilities including the train station. The residents use all parts of the home. There are four bedrooms, one of which has en-suite facilities. There is a communal lounge and small dining room. There is a large garden to the rear. There is parking to the front of the home. The home is easily accessible by car and was situated off the main A14. Both the towns of Ipswich and Felixstowe were within easy reach by car or public transport. The fees for this home at the last key inspection ranged from £446 to £1397 per week. 0 9 0 2 2 0 0 9 Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. We received surveys from one person who lives at the home, two staff and two health professionals. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection, which was 9th February 2009. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA told us that a safeguarding procedure was in place and that there had been one safeguarding alert made in the last twelve months. We had been informed of the issues regarding the safeguarding alert by the home and by Suffolk Social Care. At the time of writing this report the outcomes for the investigation were not fully resolved. The AQAA told us that there had been no complaints made in the last twelve months and stated we have a complaints procedure in place. The AQAA said that they had made improvements in the last twelve months, which included we have continued to ensure that families are fully aware of complaints procedure. A service user survey said that they knew who to speak to if they were not happy. Two health care professional surveys said that concerns were always responded to appropriately. Two staff surveys said that knew what to do if a person had concerns about the service. The AQAA told us how they met the needs of the people that lived at the home and comments included individual care plans, risk assessments and aims and objectives are in place for all service users, our service users are able to choose which activities they would like to take part in, service users have access to appropriate health professionals at all times and service users have strong family connections and visits to the home are encouraged. The AQAA told us about the improvements that they had Annual Service Review Page 4 of 6 made in the last twelve months, which included we have changed and improved our menu to ensure a better balance of nutrients. A service user survey said that they usually made decisions about what to do each day, that the home was always fresh and clean and that the staff usually treated them well. The survey asked what the home did well and the response was my room, recycling, food, clean clothes. Two staff surveys said that they were always given up to date information about the people who lived at the home. The survey asked if the ways that they passed on information about people between staff worked well and if there were enough staff to meet peoples individual needs, one answered always and one answered usually. Comments made in the surveys included the team works well together to ensure the clients are well and have everything they need and I think the home is run to regulations. Two health professional surveys said that peoples privacy and dignity was always respected, that the service always responded to peoples diverse needs and that the assessment arrangements always ensured that accurate information was gathered and the right service was planned for people. The survey asked if peoples social and health care needs were properly monitored, reviewed and met and if the service sought advice and acted on it to meet peoples social and health care needs and improve their well being, one answered always and one answered usually. Comments made in the health professional surveys included I think the service supports the needs of all clients very well and giving them choices to decide how they would like to live their lives and Cephas supports both clients and staff to achieve their own aims and objectives in both their personal and professional lives. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. Using the current CQC methodology for inspecting 2* services, we will do a key inspection within three years of the last key inspection, which was 9th February 2009. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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